Brother MFC-J6720DW WSD Driver only shows one tray

  1.    #1

    Brother MFC-J6720DW WSD Driver only shows one tray

    I have a Brother MFC-J6720DW Printer which by default has two trays, one for A3 and one for A4.
    Windows installs a WSD driver for this printer, but the driver only lists one tray. How can I get the driver to recognize the second tray. I would prefer not to install the whole brother driver suite, but use the small footprint WSD driver.
    Attached Thumbnails Attached Thumbnails brother.jpg  
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 15,235
    Windows 10 Pro x64 Build 1809

    When you say Windows installs a WSD driver is this the driver you got from Brother?

    If not please install the one from Brother.

    I assume you are not running Windows S-mode as that prevents the installation of software directly from Brother and you have to use the Store. Last brother printer I installed did not have app on Store.
      My ComputerSystem Spec

  3.    #3

    To utilize both trays and the Document Feeder plus the other features of this Multi Function Printer. (ie) Copy, Scan, FAX etc. you must install the full Brother printer driver suite Downloads | MFC-J6720DW | United States | Brother
      My ComputerSystem Spec


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