Device Manager Portable Devices: This device cannot start (Code 10)


  1. Posts : 22
    Win 10
       #1

    Device Manager Portable Devices: This device cannot start (Code 10)


    I was trying to figure out why only one of my idevices was showing my on my computer. I checked device manager and under portable devices I see Apple iPhone. Then when I plug in my iPad it shows up under USB devices as Apple Mobile Device USB Composite Device and it has a yellow exclamation point. WHen I try to update the driver thats when I get the Code 10 message. I disconnect both devices and plug in the iPad 1st. I look under portable devices and I see Apple iPad. Then I plug in the iPhone and it's listed USB devices with the exact same listing the iPad had. No matter what I do I cannot get both to appear under portable devices at the same time. Whatever device gets plugged in 1st appropriately shows up under portable devices. When I plug in the a 2nd device thats where the problems start. Has anyone ever heard of such a bizarre problem? I've swapped USB slots and cables and keep on getting the same thing. I am at a complete loss on this.
      My Computer


  2. Posts : 9,746
    Mac OS Catalina
       #2

    Download iTunes from apple.com and then it will install the drivers and bonjour.
      My Computer


  3. Posts : 22
    Win 10
    Thread Starter
       #3

    bro67 said:
    Download iTunes from apple.com and then it will install the drivers and bonjour.
    I have and the exact same thing is happening. This is definitely a driver related issue with this pc. I installed iTunes 12.5.6.3 on my home theater and everything is working as it should. Can see both idevices in iTunes by toggling back & forth. In device manager it installed under USB Controllers as Apple Mobile Device USB Driver. I see 2 entries for this one for each device. Anyone know why on my main PC the drivers want to install under USB Devices and not USB Controllers?
    Last edited by FuSchnickens; 05 Jul 2019 at 07:13.
      My Computer


  4. Posts : 9,746
    Mac OS Catalina
       #4

    Just how it is.
      My Computer


  5. Posts : 869
    Windows 10 Professional x64 21H2
       #5

    Interesting. I have never hooked up my iPad and iPhone to my system at the same time. I never needed to. So I did just to see if I had the same results as you and they came up fine for me in iTunes, iFunbox and Explorer. Do you have anything odd in the device manager? An exclamation mark?
    Attached Thumbnails Attached Thumbnails Device Manager Portable Devices: This device cannot start (Code 10)-untitled.png  
      My Computers


 

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