When I Plug In My Gaomon Drawing Tablet, it Connects, then Disconnects


  1. Posts : 2
    10
       #1

    When I Plug In My Gaomon Drawing Tablet, it Connects, then Disconnects


    Hello, I came here because I cannot figure out what to do.

    I have a Gaomon drawing tablet that must connect to one of the USB ports to function. It won't even turn on if it isn't connected properly. But for some reason, my computer with recognize it for a second, and then disappear, making it impossible to use. I've tried every tutorial I have found to try and fix this, but none have worked. Though most of those tutorials are for simple flash drives, not another device completely. Please help me, I don't know what to do.
      My Computer


  2. Posts : 4,187
    Windows 11 Pro, 22H2
       #2

    A few questions:

    Have you downloaded and installed the latest for the tablet?

    Was this tablet working on the same computer previously? If so, can you think of any change that took place right about the time that the tablet stopped working?

    Does the maker of the tablet indicate that it should work with the version of Windows that you are running?

    Does the device show up at all in Device Manager? If it does, but it indicates an error, what does the error say?
      My Computers


  3. Posts : 14,020
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #3

    It usually is important to know which version of USB ports are on the computer, USB 2 with black centers in the plugs, or USB 3 with blue centers in the plugs. Then one uses what the device maker recommends. USB 3 devices may or may not work properly in USB 2 ports, don't always "fall back". And the cables need to match.
      My Computers


  4. Posts : 2
    10
    Thread Starter
       #4

    hsehestedt said:
    A few questions:

    Have you downloaded and installed the latest for the tablet?

    Was this tablet working on the same computer previously? If so, can you think of any change that took place right about the time that the tablet stopped working?

    Does the maker of the tablet indicate that it should work with the version of Windows that you are running?

    Does the device show up at all in Device Manager? If it does, but it indicates an error, what does the error say?
    Yes, my tablet is up to date. One of the things I tried was to uninstall the drivers and then reinstall them.

    Yes, I haven't used this tablet with any other computer, as I don't have another one. And nothing has changed with this laptop.

    Yes, the maker was sure to update the drivers and tablets as Windows 10 came along.

    It will show up in the device manager, but only for a few seconds, not long enough for me to click on it and troubleshoot the problem.

    - - - Updated - - -

    Berton said:
    It usually is important to know which version of USB ports are on the computer, USB 2 with black centers in the plugs, or USB 3 with blue centers in the plugs. Then one uses what the device maker recommends. USB 3 devices may or may not work properly in USB 2 ports, don't always "fall back". And the cables need to match.
    I have both USB 2 and 3, and I have connected the tablet's USB in both, with neither working.
      My Computer


  5. Posts : 4,187
    Windows 11 Pro, 22H2
       #5

    Take a look in the event log to see if anything is getting logged when you try to connect the tablet.

    Start by connecting the tablet so that if an error were to be generated it would happen right then. Note the time. Right-click on Start and choose Event Viewer:
    When I Plug In My Gaomon Drawing Tablet, it Connects, then Disconnects-image1.jpg

    Expand Windows Logs and select System:

    When I Plug In My Gaomon Drawing Tablet, it Connects, then Disconnects-image2.jpg

    Look at about the time where you connected the tablet to see if anything noteworthy is being logged. If nothing shows up in the System log, I would also look at the Application log.
      My Computers


 

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