Windows update: Keyboard has stopped working

  1.    #1

    Windows update: Keyboard has stopped working


    Hey guys, I updated my laptop last night so I could get the new xbox app.

    This morning when all was complete, I noticed my keyboard stopped working (Apart from the power button and the ROG gaming button.

    The keyboard works fine in the bios, so I know it works, but as soon as it enters Windows, it stops, apart from the two above buttons.

    In device manager, under keyboards, I have two options:
    HID Keyboard device
    - I can remove this, but as soon as I restart, it reappears
    PC/AT Enhanced PS/2 Keyboar (101/102-Key)
    I can remove this, but it forces me to restart, but is already showing again

    I've plugged in a USB keyboard and that works fine.
    I've tried updating all keyboards through device manager update
    There are no up to date KB drivers on the Asus website
    I've also updated all windows updates
    I've looked in the bios to see if theres a way to disable / enable the keyboard but couldn't see anything.
    When it did this update, I noticed it also did a BIOS update

    I'm out of ideas, so any help would be much appreciated.
    Laptop is an Asus GL702VM

    Thanks

    - - - Updated - - -

    Update: Typically I've sorted it right after posting this.

    I removed a driver for a keypad that was stopping this working, for whatever reason
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 15,033
    Windows 10 Pro x64 Build 1809
       #2

    Welcome to the TenForums @SMPhoo

    Glad to see you got it sorted.
      My ComputerSystem Spec


 

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