I have updated all my drivers and have tried pretty much everything possible. It seems as if after 3-5 days of using the PC. it just gives up and doesn't want to come back from sleep mode. Laptop in question is the Dell Inspiron 15 5577.
See here for reference - No power from SSD when waking from sleep
Last edited by osly; 10 May 2019 at 21:12.
Please answer the following questions to help diagnose your problem :
1 - How long you let it sleep before you attempt to wake it ?
2 - Is it plugged or unplugged when you attempt to wake it ?
3 - Is there a Bios update you have neglected to install ?
4 - Did you try long pressing power button while plugged and what happens ?
5 - Did you try hibernation and does it do the same ?
6 - What power plan you have it set to ?
7 - What is the policy in that power plan for hard drive ?
"It seems as if after 3-5 days of using the PC ..." is new information. So you avoid the problem by regular restarts I assume. I have routinely restarted my computers every other day since early Windows 7 days to avoid sleep problems [I think that, at the time, the advice was to restart at least every week].
Denis
1. Most of the time it's overnight and during the day, I put it to sleep from around 10-11pm and wake it up around 4:30pm on Tuesday and Thursday. On Monday, Wednesday, and Friday, I don't wake it up unil around 7pm. On the weekend, I wake it up around 9-11am in the morning. Same time the computer goes to sleep all week long, around 10-11pm I put it to sleep everyday.
2. It's plugged in 24/7.
3. I have installed the latest BIOS update for my service tag.
4. At the state in the video on my original thread, yes. It shuts down the laptop and then I have to reboot it.
5. I have done hibernation and the issue never happened. I stopped using it because I read that it writes all the RAM to the SSD and shortens the lifespan of my SSD significantly. I've disabled hibernation on my system since then.
6. I used to have it set to "Balanced" and I changed it to the power plan "Dell" just yesterday.
7. I don't understand what this means. I have the hard drive when plugged in in the advanced power options set to "Never" for the option "Set hard drive to sleep after: "
Right now I'm just going to try keeping the laptop on 24/7 because sleep mode is relatively unstable. I just turn off the monitor and leave it be. Any damage the laptop will take from being on 24/7? I wish there was a mode that the laptop enters a sleep-like mode but the SSD doesn't go to sleep.
- - - Updated - - -
I don't like restarting because it adds a lot of wear and tear on my hardware, I've read that in an article somewhere.
I have a 5577. It has an M.2 SSD. I've used standby and no problems although I don't keep a laptop always plugged in and don't use sleep as an overnight mode. I use mine for my recording studio but only power it on for as long as its used and probably 6 hours is the most I've had it powered on. Powering on/off has no affect on longevity of the PC or the SSD. Leaving a Laptop powered on continuously is not a wise idea, they are not designed for continuous operation. Same way with the external power supply ("Power brick") and even leaving it plugged in while off only wastes AC power. A laptop, even one like the 5577 which Dell sold as a "gaming" laptop does not have the CPU and component cooling that a desktop has and thus continuous operation will, down the line, have an affect on the PC's lifespan.
I do support on the Dell forums and don't recall seeing anyone with a 5577 having your problems, but I haven't seen any posts about leaving it on or using sleep as you do. There are actually very few problem posts about the Inspiron 15 5577.
About wearing out your SSD
- I have never tried to protect an SSD from any aspect of usage.
- On my oldest SSD, I use hibernation several times a day and I let Windows handle temporary files, hibernation & paging files etc as it sees fit [which is always on the SSD].
- That oldest SSD is 4 years old and still registers as 99% life remaining [this is monitored using a utility from its maker - SanDisk/WD Dashboard].
About wearing out your computer by restarting
- Do bear in mind that many opinions on this subject were informed by the nature of electronic valve technologies and have never been updated.
- My attitude is the same as it is about SSD use.
- Despite many years of frequent restarting to avoid sleep problems, nothing has worn out apart from the Del key on a 9 year old laptop and that has nothing to do with restarting using the UI & everything to do with my lousy typing.
I find many things to agree with in fireberd's post but I would suggest that you could monitor your temperatures and, if there are no problems, continue to leave it on all the time in order to avoid your wakeup problems.
- Monitor internal component temperatures with Speccy or an equivalent.
- Touch** everything that is openly available to touch such as the casing, the power plug, the AC-DC transformer, the power input lead [nothing open for the user to touch should ever be hot enough to make you swear].
** Touch don't grab.
- Test your house's AC power circuit protection arrangements & earth connections regularly and replace inaccurate, slow reaction devices such as fuses with accurate, rapid reaction devices such as Residual current detectors.
- Touch with the back of your hand in case you should ever get a shock from defective electrics [a burn on the back of your hand is less debilitating & recovers better than one on your palm or your fingers].
My suggested workarounds
1 I continue to think that avoiding the wakeup problem by restarting every day or every other day is a valid workaround.
2 I also think that avoiding the wakeup problem by hibernating instead of sleeping is a valid workaround.
3 The only thing that I have against leaving it on all the time is that the wasted energy costs you money that would be avoided using these other two workarounds.
Denis
Last edited by Try3; 11 May 2019 at 19:50.
ok to cut it short you can safely use hibernation , also bare in mind sleep just means turning off ssd/hdd and gpu while keeping processor and rams running , sometimes in an uneconomic mode of power plan this could result in heating or ram errors or even crashing of gpu on attempt to resume if not using the official driver which is the case with every body .
yet if you really prefer sleep then i suggest you downgrade your gpu driver to manufacturer and use an economic power plan so it wont keep the processor working at high percentage while suspended .
Thing is with the GPU driver, Nvidia has released an update recently because of many different important issues that need fixing. If it rolled back to Dell's Nvidia drivers, they're from last year November and don't offer the fixes that the latest patches offer.
I'm sure I'm installing the drivers for the correct GPU as well.
Last edited by osly; 12 May 2019 at 19:55. Reason: formatting + more info
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