camera not working


  1. Posts : 148
       #1

    camera not working


    Hi,
    I got a new acer laptop. When I open the camera app, I get this screen. What should I do?

    camera not working-camera.jpg
      My Computer


  2. Posts : 5,474
    Windows 11 Pro 64-bit
       #2

    Uninstall and reinstall webcam driver from Device Manager if it does not work then webcam is damaged.
      My Computer


  3. Posts : 148
    Thread Starter
       #3

    I uninstalled the device from the device manager. Restarted my laptop but still the issue persists.. should I take it to the service centre?
      My Computer


  4. Posts : 586
    Windows 10 Home
       #4
      My Computer


  5. Posts : 148
    Thread Starter
       #5

    Not working
      My Computer


  6. Posts : 586
    Windows 10 Home
       #6

    Press the Windows and "i" keys simultaneously, click "Privacy", "Camera" in the left column, make sure "Allow apps to access your camera" is on, then scroll down and turn on the app you are using.

    Ben
      My Computer


  7. Posts : 2,789
    Windows 10
       #7

    The camera is dead, no image, a hardware fault, it is on as you have the indicator light lit.
    The Camera App itself reminds you to go to Privacy and Camera settings.
      My Computer


  8. Posts : 148
    Thread Starter
       #8

    Can we rule out the possibility of a software fault?
      My Computer


 

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