camera not working

  1.    #1

    camera not working


    Hi,
    I got a new acer laptop. When I open the camera app, I get this screen. What should I do?

    Click image for larger version. 

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      My ComputerSystem Spec

  2.    #2

    Uninstall and reinstall webcam driver from Device Manager if it does not work then webcam is damaged.
      My ComputerSystem Spec

  3.    #3

    I uninstalled the device from the device manager. Restarted my laptop but still the issue persists.. should I take it to the service centre?
      My ComputerSystem Spec

  4.   My ComputerSystem Spec

  5.    #5

    Not working
      My ComputerSystem Spec

  6.    #6

    Press the Windows and "i" keys simultaneously, click "Privacy", "Camera" in the left column, make sure "Allow apps to access your camera" is on, then scroll down and turn on the app you are using.

    Ben
      My ComputerSystem Spec



  7. Posts : 1,224
    Windows 10
       #7

    The camera is dead, no image, a hardware fault, it is on as you have the indicator light lit.
    The Camera App itself reminds you to go to Privacy and Camera settings.
      My ComputerSystem Spec

  8.    #8

    Can we rule out the possibility of a software fault?
      My ComputerSystem Spec


 

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