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  1.    06 Aug 2015 #11
    Join Date : Nov 2013
    Posts : 30
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by BunnyJ View Post
    Then it's likely a driver issue.
    Do you know how to fix it?
      My ComputerSystem Spec
  2.    06 Aug 2015 #12
    Join Date : Jan 2014
    Oak Ridge TN, USA
    Posts : 24,523
    Windows 10 Pro x64

    Quote Originally Posted by Superluigi6 View Post
    Do you know how to fix it?
    Other than finding the drivers from the MFG.. I would have no other suggestion at the moment. EDIT: You can try to use the drivers that worked with 8.1/8.. 7
      My ComputerSystem Spec
  3.    06 Aug 2015 #13
    Join Date : Aug 2015
    Posts : 56
    Windows 10

    Try these drivers


    I am using SP65012.exe "VERSION: 6.10.6498.0 REV: A" and it is working for me on Windows 10 64 bit. You can try it or SP65631.exe "VERSION: 6.10.6499.0 REV: J" but this is incompatible with my hardware "hp Envy M6". Please notice that 6.10.6503 and 6.10.6504 are also available from Microsoft but they did not work for me.
    ftp://ftp.hp.com/pub/softpaq/sp65001-65500/sp65012.exe
    ftp://ftp.hp.com/pub/softpaq/sp65501-66000/sp65631.exe

    Uninstall your current Audio drivers. After installing one of the above and rebooting, you need to open Control Panel (Hardware and Sound --> Sound --> Playback, Click on the Speakers icon --> properties --> advanced ) and (Default Format) change the sampling rate in from 16 bit 48000 to 16/24 bit 44100 or any other rate, so the you don't have broken sound in Youtube.

    Also, notice that changes to beats audio on/off or sound quality adjustments (like equalizer) will not be heard real time. Make the changes, stop and restart whatever you are listening to, so that you hear the sound quality adjustments you made.

    Until IDT produces properly working drivers, good luck. If this works for you, please feedback so that others may benefit.

    Simple.
      My ComputerSystem Spec
  4.    06 Aug 2015 #14
    Join Date : Aug 2015
    Posts : 20
    Windows 10

    Quote Originally Posted by Superluigi6 View Post
    Windows 10 Home 64bit, HP Pavilion dv7

    When I play videos on Youtube or Vimeo or music on SoundCloud (which is as much as I tested), I hear a static sound. It happens the most often for YouTube, maybe 10 seconds, and less often for Vimeo and SoundCloud. This impacts headphones (Beats) and speakers.

    How can I fix this static sound? I'm using, for all my audio stuff, IDT Audio.
    Go to Device Manager, find your audio device, right click it and click uninstall and check off delete driver software. Then reboot. You should have sound and it will auto update to the latest driver for Windows 10, if you don't have audio then google the latest driver for your audio and manually install it, then reboot
      My ComputerSystem Spec
  5.    06 Aug 2015 #15
    Join Date : Aug 2015
    Posts : 56
    Windows 10

    Please notice that Beats Audio will be working if one of the above packages work for you. If you still have a problem perform the following:

    From the "Device Manager" -click on "Sound, Video and game controllers" right click on "IDT High Definition Audio CODEC" choose "Properties" click on the "Details" tab, under "Property" choose "Hardware Ids" from the drop down list and copy the first line in the Value field (it should look like this "HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C18A5&REV_1001") and post here in your reply.

    Simple.
      My ComputerSystem Spec
  6.    06 Aug 2015 #16
    Join Date : Nov 2013
    Posts : 30
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by Simple View Post
    I am using SP65012.exe "VERSION: 6.10.6498.0 REV: A" and it is working for me on Windows 10 64 bit. You can try it or SP65631.exe "VERSION: 6.10.6499.0 REV: J" but this is incompatible with my hardware "hp Envy M6". Please notice that 6.10.6503 and 6.10.6504 are also available from Microsoft but they did not work for me.
    ftp://ftp.hp.com/pub/softpaq/sp65001-65500/sp65012.exe
    ftp://ftp.hp.com/pub/softpaq/sp65501-66000/sp65631.exe

    Uninstall your current Audio drivers. After installing one of the above and rebooting, you need to open Control Panel (Hardware and Sound --> Sound --> Playback, Click on the Speakers icon --> properties --> advanced ) and (Default Format) change the sampling rate in from 16 bit 48000 to 16/24 bit 44100 or any other rate, so the you don't have broken sound in Youtube.

    Also, notice that changes to beats audio on/off or sound quality adjustments (like equalizer) will not be heard real time. Make the changes, stop and restart whatever you are listening to, so that you hear the sound quality adjustments you made.

    Until IDT produces properly working drivers, good luck. If this works for you, please feedback so that others may benefit.

    Simple.
    For uninstalling the drivers, would I uninstall the Microphone, Speakers, High Definition Audio Device, and Intel Display Audio drivers?
      My ComputerSystem Spec
  7.    06 Aug 2015 #17
    Join Date : Nov 2013
    Posts : 30
    Windows 10 Home 64-bit
    Thread Starter

    After restarting my computer, I was able to get 2 of the IDT drivers and the High Definition Audio Device options to show up in the "Let me pickup a list of device drivers on my computer" box.

    I tried the HDAD option, and it didn't work and the audio sounded odd. Should I try the other 2 IDT drivers? They're from 2011/2012.

    edit: The newest driver available, from January 2012, still gets the static error. Trying the one from 2011.

    edit 2: And the driver from June 2, 2011 still gets the static error as well. Now awaiting for Simple's response to my question above this post..
    Last edited by Superluigi6; 06 Aug 2015 at 20:47.
      My ComputerSystem Spec
  8.    06 Aug 2015 #18
    Join Date : Aug 2015
    Posts : 56
    Windows 10

    @Superluigi6,
    First let me start by saying to get rid of the Static Sound you mentioned in your first post change the sampling rate avoiding 48000. You need to stop and restart YouTube to hear the difference.
    Second, HP Quick Launch does not work with Beats Audio (FN+B), so to operate Beats Audio Settings you need to click on the notification icons (the "^" near the power and network icons on the bottom right hand of the screen).

    Now back to your current issue. You should not need to perform the installation manually.
    1- From the control Panel un-install your current IDT software.
    2- Download and install SP65012.exe by double clicking on it, if it says this is not suitable for your hardware, then try SP65631.exe, if it objects to both, then post the "Hardware Id" otherwise all is well and continue.
    3- Reboot and perform sampling rate adjustment.
    4- Click on the Beats Audio Settings Controls to adjust the sound quality to you liking.

    Simple.
    Last edited by Simple; 06 Aug 2015 at 21:31.
      My ComputerSystem Spec
  9.    06 Aug 2015 #19
    Join Date : Aug 2015
    Posts : 56
    Windows 10

    Please confirm that in the "Device Manager" click on "Sound, Video and game controllers" right click on "IDT High Definition Audio CODEC" choose "Properties" and click on the "Driver" tab; you are getting 6.10.6498.0 or 6.10.6499.0.
    If you are not getting 6498 or 6499, then the drivers included in the aforementioned links are not installed. The dates quoted by you (2012 and 2011) are too old, the date stamp should be around November/December 2013 and the release date 2014, check below:
    TITLE: IDT High-Definition (HD) Audio Driver
    VERSION: 6.10.6498.0 REV: A
    SoftPaq NUMBER: SP65012
    EFFECTIVE DATE: January 06, 2014
    DEVICES SUPPORTED: HDAUDIO\FUNC_01&VEN_111D&DEV_7695="IDT High Definition Audio CODEC"

    VERSION: 6.10.6499.0 REV: J
    SoftPaq NUMBER: SP65631
    EFFECTIVE DATE: 21 March 2014
    SSM SUPPORTED: YES
    DEVICES SUPPORTED: IDT HD Audio CODEC
      My ComputerSystem Spec
  10.    07 Aug 2015 #20
    Join Date : Nov 2013
    Posts : 30
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by Simple View Post
    I am using SP65012.exe "VERSION: 6.10.6498.0 REV: A" and it is working for me on Windows 10 64 bit. You can try it or SP65631.exe "VERSION: 6.10.6499.0 REV: J" but this is incompatible with my hardware "hp Envy M6". Please notice that 6.10.6503 and 6.10.6504 are also available from Microsoft but they did not work for me.
    ftp://ftp.hp.com/pub/softpaq/sp65001-65500/sp65012.exe
    ftp://ftp.hp.com/pub/softpaq/sp65501-66000/sp65631.exe

    Uninstall your current Audio drivers. After installing one of the above and rebooting, you need to open Control Panel (Hardware and Sound --> Sound --> Playback, Click on the Speakers icon --> properties --> advanced ) and (Default Format) change the sampling rate in from 16 bit 48000 to 16/24 bit 44100 or any other rate, so the you don't have broken sound in Youtube.

    Also, notice that changes to beats audio on/off or sound quality adjustments (like equalizer) will not be heard real time. Make the changes, stop and restart whatever you are listening to, so that you hear the sound quality adjustments you made.

    Until IDT produces properly working drivers, good luck. If this works for you, please feedback so that others may benefit.

    Simple.
    I didn't try it yet, and I'm going to ask a tech guy I know first before doing your method. Don't worry, I don't not trust you or anything like that :P

    But were you running into my issue as well and your fix you posted solved it?
      My ComputerSystem Spec

 
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