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#21
So mine just says Ice Lake. how would that equate to one of the codes at the top ?
So mine just says Ice Lake. how would that equate to one of the codes at the top ?
Which one says so, the one in post #19 or #20?
Which chipset is this - Z490? Should be listed under SouthBridge section in CPU-Z.
Also, is this your chappy here?
https://support.hp.com/bg-en/document/c06507055#AbT0
That being the case you should refer to HP web site when it comes to this
https://support.hp.com/us-en/drivers...-2?sku=8NF11EA
and other drivers in general:
https://support.hp.com/us-en/drivers...95?sku=8NF11EA
It thus seems that latest MEI applicable for your machine is v1910.13.0.1060 Rev.A.
It was the one from #20, I've tried the one you suggested and it says
Intel 495 (Ice Lake-U PCH-LP Premium)
Yep that's the one I've got. I've got the latest drivers off HP but I'm having a complete nightmare trying to solve this problem here
USB device malfunctioned
and thought if I could try some generic intel ones in case they have some bug fixes that HP haven't rolled out yet.
should it be Z490? I can't see that at all in either application. I've attached pictures in case I'm being completely blind!
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MEI would not have any effect on this, methinks, especially when I read (very quickly) what kind of investigation you've gone through already and what you think the culprit may be.
I will follow up in another thread - when I digest it and if I have any creative ideas as that's interesting problem you're having indeed.
In here - when MEI version is considered - you should be sorted, I think.
And lastly: no, I was not implying Z490 chipset should be there - it was just a question. From the screenshots provided it seems your MoBo is fitted with 495 series one:
Intel(R) 495 Series Chipset Family On-Package PCH Datasheet Vol. 1
Thanks, I'd definitely appreciate any thoughts you might have
What's the latest version for Intel 3rd gen ? The support page for my notebook (Ativ Book 2) don't have the drivers to download