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#1
Portable HDD intermittently not recognised by W10
I am having a lot of trouble with a Toshiba 2TB portable HDD on Windows 10. Sometimes it is recognised by Explorer, sometimes it isn't, and I can't discern a pattern. The drive works in every other device I have, and when it doesn't work, it is not seen using any of the USB ports. It is not a case of a duplicate drive letter; when it fails to be seen, it isn't seen in Device Manager or Disk Management either. There is always power to the drive, as even when it fails to be seen, it lights up blue for USB3.
One pattern I do notice is that, when the drive fails to be seen in Windows 10, the subsequent restart or shutdown can take up to 10 minutes. Even after that, there is no guarantee that the drive will be seen.
I guess this suggests a driver failure of some kind, but I thought I would ask.
Thanks!