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#1
No audio from speakers; Failed to play test tone.
I have a Dell Latitude E6520 running Windows 10 Pro x64. When I try to watch YouTube I get no audio. Spotify plays and gives no errors but doesn't have sound. When I plug in headphone sound plays but as communications headphones. When I try to play a test sound through Speakers/Headphones I get an error that says "Failed to play test tone." When I try to troubleshoot it can't identify the problem. I have attached the report from troubleshooting.
Thanks in advance for helping.
Branson