How do I get USB ports to respond when computer is asleep?


  1. Posts : 100
    Win10 / Ver. 1803
       #1

    How do I get USB ports to respond when computer is asleep?


    I've got two Win10 desktop computers, both running Version 1803. Both use wireless keyboards and mouse, and the device Properties for those I've got them so they won't bring the computer out of sleep, as bumping the mouse will invariably do that otherwise.

    One computer will wake whenever a USB port is used, and plugging-in a random flash drive is an easy way to bring that machine out of sleep. The other one will not do this, so I have to hit the Power button, which is very inconvenient. I've searched Device Manager and cannot find a way to make the USB responsive in sleep. Where "Allow this device to wake the computer" is shown, it's grayed-out so the box can't be checked. Any ideas?
      My Computer


  2. Posts : 42,992
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, the powercfg command may help.. here are a couple of its options:
    How do I get USB ports to respond when computer is asleep?-snap-2019-03-25-20.49.42.png

    See Devices able to Wake Computer in Windows 10 | Tutorials
    Allow or Prevent Devices to Wake Computer in Windows 10 | Tutorials

    Also consider possibly related BIOS settings, e.g.
    How do I enable USB wake support?
    If you want to enable your USB connected devices to charge while the computer is asleep, you need to ENABLE USB WAKE SUPPORT in the BIOS:

    • Power Off your Laptop.
    • Press and hold the F2 key.
    • Press the power button. ...
    • In the BIOS, expand POWER MANAGEMENT > USB WAKE SUPPORT.
    • Click the check ON in ENABLE USB WAKE SUPPORT.


      My Computers


  3. Posts : 3
    Windows 10 Pro
       #3

    The solution provided by dalchina above worked for me. I got into my BIOS by pressing the delete key during boot up. These things were all disabled and I enabled them, saved changes, and exited BIOS = problem fixed. 👍👍👍
    How do I get USB ports to respond when computer is asleep?-twitter.jpg
      My Computer


 

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