How to address high Temps in XPS 8930

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  1. Posts : 31
    Windows 10
       #1

    How to address high Temps in XPS 8930


    I have a XPS 8930 with an Intel I7-9700K CPU along with the Nvidia GTX 1070 GPU. When I play games such as Far Cry 5 my CPU runs at 100% load and temps between 91* and 95* while my GPU runs at 98% load and temps of 82*. This is not constant but definitely not a once in a while spike. I was reading in a previous discussion about a solution but was not real comfortable with making these changes. Has anyone made these changes? Have they worked out in the long run? Can you walk me through it answering simple questions to help me do it if it is worthwhile? Add or Remove Maximum Processor Frequency in Windows 10 Power Options | Tutorials
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  2. FunkMaster's Avatar
    Posts : 183
    Windows 10 Home
       #2

    While I don't have an answer for you I see lots of other people with the same issue. Seems to be a combination of poor Intel CPU design and Dell's poor poor cooling design. Really Dell, who is testing these things?

    It would have been relatively easy for Dell to do this but harder for the average user to do it, especially considering the wanky design. Personally I would complain to Dell, but if the CPU is running under the Max Temps they may not care what you think.

    Some are saying this system tweak will greatly reduce the performance of the system, but you can decide that once you try it. I think it may be the best and easiest fix. Also, some are saying to get a different PSU, and then I think you will have more room to maybe fit a better Heatsink Cooling Fan combo.

    I wonder if there is a way to tweak the Top Fan to pull out more hot air to help just a little? Some on the Dell forums put a fan in the front, and one person modified the pc and put a better fan on the CPU...O-boy, lot's of work Dell?
    Dell Forums Front Fan
    Dell Forms Front Fan-2

    It's really to bad someone doesn't make a bolt on fix for this. I understand that most pc's for everyday usage can have a simple heatsink and cooling fan blowing on it, but come on Dell, this cpu is known to get hot, and this will just not do. Whenever you have this type of cooling requirement you need to Pull Air Across your Heatsink, Not Push it, simple as that, this is Engineering 101.

    I'll leave you with a good video that may or may not be something you are interested in, but I thought this guy is quite smart.
    Cooling Upgrade XPS 8930

    None of these fixes really meet my expectations but may get you better cooling if combined. I think you need a better fan in the Top and a much much better Heatsink/CPU Fan with copper to remedy this really well.
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  3. Posts : 1,634
    Windows 10
       #3

    That is an incredibly bad and inadequate design, totally inadequate heat sink and fan. PSU blocks airflow and apparently no extra case fans either.

    The replacement as suggested by the video was only marginally better but still inadequate.

    In UK you would return such a PC as not fit for purpose and get a full refund.
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  4. Posts : 31
    Windows 10
    Thread Starter
       #4

    My 8930 actually came with the fan the video installs. It is still running at 95 deg Celsius during some games.
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  5. Steve C's Avatar
    Posts : 5,255
    Windows 10 Pro 64 bit
       #5

    Your problem is why I prefer to build my own desktop PCs. You need to create more airflow and perhaps use a better cooler. I always start with a good case and use a decent cooler. I last used a Nanoxia Deep Silence quiet case and a Noctua cooler. I would move your components to new case and cooler which would of course invalidate any guarantee.
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  6. Brink's Avatar
    Posts : 48,767
    64-bit Windows 10 Pro for Workstations build 19635
       #6

    Hello Rlp1963, and welcome to Ten Forums.

    Adjusting your "Maximum processor frequency" or "Maximum processor state" below to reduce the power of the CPU can help decrease its temperature, but it will also come with a performance cap.

    Add or Remove Maximum processor state from Power Options in Windows | Tutorials

    I would also recommend to improve the cooling design and airflow for your computer.
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  7. fireberd's Avatar
    Posts : 2,051
    Win 10
       #7

    Dell does do "real world" testing. I just finished field testing a new G7 "gaming" laptop. One of the other "Rockstars" had a new desktop to field test. I'm on the Dell forums and see the complaints about the 8930 for some applications. I have a friend in Nashville with a commercial recording studio and he uses an 8930 for his recording "DAW" with ProTools and is perfectly happy with it "stock". This is significant as he is a former IT guy and built his own but went with the 8930 after evaluation.
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  8. bobkn's Avatar
    Posts : 2,969
    Win 10 X64 Pro 2004 19041.208
       #8

    Intel specifies a maximum die temperature of 100C for the I7-9700K. I don't know what temperature the Dell is reporting: die, CPU case?

    If your CPU isn't going into thermal throttling, I presume that Dell would tell you that everything is operating within the specified range. The story would be the same for your graphics card.

    That's not to support Dell. I wouldn't like it, myself. I'd be concerned that the life of the components would be shortened. (Not that enthusiasts keep the guts of a PC more than a few years.)

    I'm surprised. I haven't been inside a Dell for a few years. They used to do things like a duct that allowed them to cool the CPU and case with a single fan. (Effective, and quiet. Difficult to duplicate in a DIY build.) The CPU fan in the XPS 8930 looks more like an OEM unit, which most enthusiasts would discard as inadequate.
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  9. Posts : 31
    Windows 10
    Thread Starter
       #9

    Brink said:
    Hello Rlp1963, and welcome to Ten Forums.

    Adjusting your "Maximum processor frequency" or "Maximum processor state" below to reduce the power of the CPU can help decrease its temperature, but it will also come with a performance cap.

    Add or Remove Maximum processor state from Power Options in Windows | Tutorials

    I would also recommend to improve the cooling design and airflow for your computer.
    I did not refrence this solution because I did some research on it and the loss of computing power is significant. I like the sound of the solution I did refrence and was hoping someone would comment on that solution specifically.
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  10. Brink's Avatar
    Posts : 48,767
    64-bit Windows 10 Pro for Workstations build 19635
       #10

    Rlp1963 said:
    I did not refrence this solution because I did some research on it and the loss of computing power is significant. I like the sound of the solution I did refrence and was hoping someone would comment on that solution specifically.

    If you mean for "Maximum processor frequency" from your first post, it is what I also referenced in my post above.
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