USB Ports Not Working After Upgrade to W10

I have a computer here who's USB ports have stopped worked...mostly after upgrading from Windows 7 to Windows 10

The two on the front of the case dont work at all. And the 6 on the back of the machine work for some things but not for others. Mice, drawing tablets and keyboards all seem to work just fine, but only a couple appear to recognize external hard drives. With the other ports you plug in a drive and nothing happens.

The Asus motherboard doesn't appear to have drivers available for Windows 10 so I'm wondering if I could download the newest drivers they do have regardless of what OS they were released for? Or really any other ideas on how to fix this.

If I go into the Device Manager and check for updates on all USB ports under the "Universal Serial Bus controllers" all ports say they have the latest drivers.


Windows 10 Pro
i7-4770k @ 3.5GHz
32 GB RAM (31.5 GB Useable)
nVidia GeForce GTX 770
Asus P9x79 WS Motherboard

Heres a link to the motherboard I have https://www.asus.com/us/Motherboards/P9X79_WS/

It seems Windows 10 replaced your USB drivers with newer (but not appropriate) ones. You can try to reinstall the chipset driver (this includes USB). If this doesn't work you can try to manually update the driver for each USB controller from Device Manager. Right click on one and select Update drivers. Go to the second option (manual, not auto). Then go to the second option again. If there is no other driver, select the standard USB controller. I did that in a computer that had a similar problem and all the USB devices worked without any issue.

Also I am not sure if enabling/disabling USB EHCI Hands Off in BIOS will make any difference.

Caledon Ken said:

Next Feature update, 1809 or 19H1, Windows will undo your efforts and you will have to re-apply.

Is that the case for every feature update or just this specific one?

spapakons said:

Also I am not sure if enabling/disabling USB EHCI Hands Off in BIOS will make any difference.

I did enable that prior to this thread to no luck.

I wont be able to try these steps for another day or two as I've had to fix a hardware issue with the computer as well and its currently unplugged. But am I right in assuming these possible fixes are ones that could be tried for all W10 pc's? I think we have a couple more computers lying around that dont have working USB ports.