Dell 5480 Bluetooth corrupt


  1. Katanga
    Posts : 66
    Windows 10 Pro 1809 x64
       New #1

    Dell 5480 Bluetooth corrupt


    The Bluetooth stack on my Dell 5480 (Windows 10 Enterprise 1809 x64) is corrupt. Bluetooth adapter is Qualcomm QCA61x4a; I have tried deleting the device and its drivers in Device Manager and reinstalling multiple times. Always, the device fails with an Event 17, BTHUSB "The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded." message.

    If I uninstall and reinstall the device and run the Bluetooth troubleshooter before the device fails, the troubleshooter completes successfully and reports no problems.

    Can anyone advise?
      My Computer
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  3. Katanga
    Posts : 66
    Windows 10 Pro 1809 x64
    Thread Starter
       New #2

    The solution seemed to be to use SFC /SCANNOW and reboot. When I did that, the stack had magically reappeared, along with drivers for my Bluetooth devices.
      My Computer
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