Windows 10: lost cd writer upon win 10 install Solved

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  1.    05 Aug 2015 #31

    truckmann said: View Post
    See the pic for where the drivers they are looking to see are located. It's not under the CD/DVD drive so it doesn't matter that it's not showing up. Your issues are the same as what mine was doing. I could open the drive and it sounded like it would try to read a disk but the drive doesn't show up in the OS.

    Attachment 28575
    Right! I will attempt this and post here.
      My ComputerSystem Spec


  2. Posts : 3,033
    Windows 10 Pro 64 bit
       05 Aug 2015 #32

    flood404 said: View Post
    Yeah Acer never bothered updating their site with the latest drivers. All the manufactures are like that. Intel website is a pain to find that driver since they are on version 10 but they dropped support for his SATA chipset awhile ago.
    Another reason i believe Windows 10 has correct ones, even if older date, might be only ones supplied. Really need to check the BIOS in these issue with drives, least see if it is being recognized there.
      My ComputerSystem Spec


  3. Posts : 17
    Windows 8.1 and Windows 10 Pro
       05 Aug 2015 #33

    truckmann said: View Post
    Sounds good. That's about what I thought it was for anyway. Do I still need to install the 9.1.9.1005 driver?

    I tested the the 9.1.9.1005 driver on windows 10 and they work fine. I would recommend those. If your not having issues now you can keep using the older driver.

    I also have an older driver that comes with Rapid storage Tech program. But the drivers work but the RST program does not start like it supposed to do. Which is basically a control panel to check the drive health status and to stop a drive to unplug it from the system while its still on which is also known as hot plugging.
      My ComputerSystem Spec


  4. Posts : 17
    Windows 8.1 and Windows 10 Pro
       05 Aug 2015 #34

    jds63 said: View Post
    Another reason i believe Windows 10 has correct ones, even if older date, might be only ones supplied. Really need to check the BIOS in these issue with drives, least see if it is being recognized there.
    When you upgrade to windows 10 from a previous windows like windows 7 or windows 8.1. IT will try to use the drivers you had from the previous windows you were running. It does not grab any old SATA driver from windows update for the very old SATA chipsets. Its been always the ones you installed yourself or from the driver cd you used when you had windows 7 or 8.1 that you upgraded to 10 from. Because why would Windows 10 use a driver that was made way back in 2009 or even 2012. This was way before Windows 10 was even thought of. I know the Windows 10 would install its own drivers for the chipsets that are couple years old at least. I would bet if you did a clean install now it would use a Standard AHCI driver instead of a Intel based one for both controllers you have now..
      My ComputerSystem Spec


  5. Posts : 7
    Windows 10 Home 32 bit
       06 Aug 2015 #35

    flood404 said: View Post
    I tested the the 9.1.9.1005 driver on windows 10 and they work fine. I would recommend those. If your not having issues now you can keep using the older driver.

    I also have an older driver that comes with Rapid storage Tech program. But the drivers work but the RST program does not start like it supposed to do. Which is basically a control panel to check the drive health status and to stop a drive to unplug it from the system while its still on which is also known as hot plugging.
    I did go ahead and install the 9.1.9.1005 and it is working fine for me too.
      My ComputerSystem Spec


  6. Posts : 3,033
    Windows 10 Pro 64 bit
       06 Aug 2015 #36

    flood404 said: View Post
    When you upgrade to windows 10 from a previous windows like windows 7 or windows 8.1. IT will try to use the drivers you had from the previous windows you were running. It does not grab any old SATA driver from windows update for the very old SATA chipsets. Its been always the ones you installed yourself or from the driver cd you used when you had windows 7 or 8.1 that you upgraded to 10 from. Because why would Windows 10 use a driver that was made way back in 2009 or even 2012. This was way before Windows 10 was even thought of. I know the Windows 10 would install its own drivers for the chipsets that are couple years old at least. I would bet if you did a clean install now it would use a Standard AHCI driver instead of a Intel based one for both controllers you have now..
    I did do a clean install, guess you did not remember what was read before. Either way upgrade or clean install, Windows 10 installed same drivers for the controllers, as it was different with Windows 8.1. All i am saying is with this thread starter does not take drivers for a CD-ROM or DVD-ROM to be recognized by the BIOS. If he or she CD-ROM not being recognized if they ever at least looked in BIOS this will tell a lot. If it it being recognized, then we go from there. Driver issue i believe would show yellow exclamation point in Device Manager.

    Look at my first SATA controller in my post picture first one on my system controls SATA III Ports 0-5 this is where i put my HDD and SSD. Second controller in pic controls sSATA III ports 0-3 this is where i put my DVD ROM on.

    Similar if you install a PCI card do you think it needs the driver to be recognized at first by the BIOS ?
    Yeah it's possible Windows 10 does not have these specific drivers in it, but there is as said only 2 manufacturer's, AMD and Intel.
      My ComputerSystem Spec


  7. Posts : 17
    Windows 8.1 and Windows 10 Pro
       06 Aug 2015 #37

    jds63 said: View Post
    I did do a clean install, guess you did not remember what was read before. Either way upgrade or clean install, Windows 10 installed same drivers for the controllers, as it was different with Windows 8.1. All i am saying is with this thread starter does not take drivers for a CD-ROM or DVD-ROM to be recognized by the BIOS. If he or she CD-ROM not being recognized if they ever at least looked in BIOS this will tell a lot. If it it being recognized, then we go from there. Driver issue i believe would show yellow exclamation point in Device Manager.

    Look at my first SATA controller in my post picture first one on my system controls SATA III Ports 0-5 this is where i put my HDD and SSD. Second controller in pic controls sSATA III ports 0-3 this is where i put my DVD ROM on.

    Similar if you install a PCI card do you think it needs the driver to be recognized at first by the BIOS ?
    Yeah it's possible Windows 10 does not have these specific drivers in it, but there is as said only 2 manufacturer's, AMD and Intel.
    There is actually more manufactures that makes sata controllers. They are VIA, SiS, Nvidia for those with Nforce or Nvidia chipsets. There is adaptec. Marvell and Asmedia. Compaq made their own and there tons of others.
      My ComputerSystem Spec

  8.    08 Aug 2015 #38

    sailor44 said: View Post
    Right! I will attempt this and post here.
    Update: I finally gave up, and did a reinstall (called a refresh by windows). That fixed it! I don't know why, but I now see the drive . Oh, BTW, at the same time, I replaced the old drive with a new HP one. Not a scientific solution, but the bottom line is I am back with a CD drive.
      My ComputerSystem Spec


  9. Posts : 17
    Windows 8.1 and Windows 10 Pro
       08 Aug 2015 #39

    sailor44 said: View Post
    Update: I finally gave up, and did a reinstall (called a refresh by windows). That fixed it! I don't know why, but I now see the drive . Oh, BTW, at the same time, I replaced the old drive with a new HP one. Not a scientific solution, but the bottom line is I am back with a CD drive.

    Can you give us a screenshot or the drivers it used and what version it used to finally see the drive in case I run into this myself?

    It will be in device manager under IDE ATA/Atapi controllers.
      My ComputerSystem Spec

  10.    08 Aug 2015 #40

    flood404 said: View Post
    Can you give us a screenshot or the drivers it used and what version it used to finally see the drive in case I run into this myself?

    It will be in device manager under IDE ATA/Atapi controllers.
    Here is the screen shot. All devices had the same driver and so does the cd writer.
    Attached Thumbnails Attached Thumbnails drivers.jpg  
      My ComputerSystem Spec


 
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