Samsung SSD 860 EVO randomly freezing on Win 10

hello fellas,

I'm in desperate need of some advice from experts :P
Google and some other forums can't help me with my problem, i've looked everywhere and its the 2nd time this problem exists.

my problem:

I have a SSD built into my computer, where win10 and some programms are saved on. this one is a samsung 840 evo. THIS is working perfectly fine.

Then i bought another, bigger one (500gb), Samsung 860 Evo, which i use as an "external" drive, so i can use it for games and bigger programs.

The first 860 evo i bought last year end of Summer, and it started having problems around christmas.
It started randomly freezing the programs/games saved on there so as to get 2-3 seconds complete freezing action.
At first i thought, the SSD is broken somehow. and before i'm trying to fix anything with software as to "make it worse", i just get the 2-year-warranty from amazon and get a new one.

This one, also a 860 evo 500gb same build, was the first month perfectly running smooth and stable.
til last week. Same problems arise again and it just randomly freezes.

Attached are 2 Screenshots, the first (1) where i try to write something on the SSD, and the 2nd (2)while trying to installing a game (5gb size) and it just stops during the installing process due to this freeze.


what i tried so far with this freeze:

- stop superfetch / windows search
-achi link power management - hipm/dipm : always active
-i have no antivirus installed, so no need to change something there
-firmware of the 860evo is also up-to-date

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I hope u guys have some ideas as how to solve this issue :/

bro67 said:

Sounds like it is a external enclosure issue or possibly needing a powered USB hub. It is best to use a USB3 enclosure. I would swap the 840 for the 860.

what exactly is an external enclosue issue? and a powered usb hub?

maybe i was unclear in my statement in the post above.

i use the ssd 860 "external" as in i still have it connected via SATA 3 inside my pc, but just not as boot-device, but as regular hard drive.


and sorry for my english, its only my 2nd language

bro67 said:

That is not a external drive. Samsung will replace if those drives are failing. Most likely it is your 840evo that is failing. Swap the 860 for the 840.

ok so u mean that my 3-4 year old 840evo is failing, and therefor the samsung magician driver replaces that driver with the one for the 860 evo? and then i only see the 860 evo failing, but in reality it is the 840evo? ^^

Caledon Ken said:

What driver are you using.

Saw a post where some have an issue with Samsung driver and recommend using MS canned driver.


Ken

i only installed the samsung magician with it, nothing else. maybe that helps :)


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thanks bro67,

but how can i swap the 860 with the 840, if i have installed my whole windows on the 840, i cant start the pc then, can i? ^^

and for the magician, can i just uninstall that tool and windows is using a driver automatically, or do i have to somehow uninstall the driver from magician via registry or something?

You might want to change the SATA cable that the drives are using and plug the 860 into a different SATA port on the motherboard and see if the simplest fix solves your problem before going any further...