No speakers or headphones are plugged in


  1. Posts : 3
    Windows 10 Home 64-bit (10.0, Build 17134)
       1 Week Ago #1

    No speakers or headphones are plugged in


    It's my second time having this no audio problem ever since I updated to windows 10. I have never experienced this problem before a certain windows 10 update (I don't remember which). If I recall correctly, I fixed it the first time by updating the sound driver and then rolling it back to the version i originally had. I have the AMD high definition audio device driver.

    The things I've already tried to no avail are:


    • deleting the driver and restarting
    • updating the driver (still AMD, but more recent version from drivereasy) and restarting
    • updating the driver, restarting, then rolling back the driver then restarting
    • manually choosing "High Definition Audio Device" for updating the driver, then restarting
    • Scanning for hardware changes in device manager
    • Disabling services to check if anything is affecting my audio in clean boot
    • cmd sfc /scannow fix
    • cmd net localgroup fix
    • downloading realtek drivers (device manager won't install it, only a "You already have the best drivers for your device" pop-up)
    • Clean boot troubleshooting
    • DxDiag.exe with note "No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer."



    The playback tab of the sound window from the taskbar icon only shows 1 - Digital Display Audio, AMD High Definition Audio Device, Not Plugged In. I only have "AMD High Definition Audio Device" and "CyberLink WebCam Virtual Driver" under my sound, video, and game controllers. I also have an HP 15 notebook if that helps.

    I don't know if there is anything else to do. Any help is deeply appreciated. ):
    Last edited by kindaleek; 1 Week Ago at 09:29. Reason: Listing format
      My ComputerSystem Spec

  2. Compumind's Avatar
    Posts : 502
    Windows 7 Pro, 10 Pro, Various Linux Builds, Internet Security
       1 Week Ago #2

    Hi.

    What does Device Manager have to say?
    If OK, have you right clicked on the Volume Control in your System Tray and played with the settings?

      My ComputerSystem Spec

  3.    1 Week Ago #3

    AMD High Definition Audio is for HDMI audio only (in every case I've seen).
    Look at the Device Manager, Sound, Video and Game Controller section. Your Realtek (or whatever) may be listed with an error. If this is the case, post the error code. If its shown as working OK, recycle the Realtek (or whatever you have) by uninstalling it in the Device Manager but DO NOT uninstall the driver. Then restart the PC and Windows should detect and reinstall the sound.
      My ComputersSystem Spec


  4. Posts : 3
    Windows 10 Home 64-bit (10.0, Build 17134)
    Thread Starter
       1 Week Ago #4

    fireberd said: View Post
    AMD High Definition Audio is for HDMI audio only (in every case I've seen).
    Look at the Device Manager, Sound, Video and Game Controller section. Your Realtek (or whatever) may be listed with an error. If this is the case, post the error code. If its shown as working OK, recycle the Realtek (or whatever you have) by uninstalling it in the Device Manager but DO NOT uninstall the driver. Then restart the PC and Windows should detect and reinstall the sound.
    Audio or no audio, the only sound driver i had under the Sound, Video and Game Controller section is the AMD high definition audio. I tried installing realtek drivers but the system only tells me that my device "already has the best drivers".
      My ComputerSystem Spec


  5. Posts : 3
    Windows 10 Home 64-bit (10.0, Build 17134)
    Thread Starter
       1 Week Ago #5

    Compumind said: View Post
    Hi.

    What does Device Manager have to say?
    If OK, have you right clicked on the Volume Control in your System Tray and played with the settings?

    There is not much to play with, I only see options to change sounds for barely significant program events. I don't understand what you mean by "What does Device Manager have to say?"
      My ComputerSystem Spec

  6. spapakons's Avatar
    Posts : 2,714
    Windows 10 Pro 64-bit 1803 (April 2018 build 17134.472)
       1 Week Ago #6

    Hello! I have seen cases where non-Realtek audio cards are wrongly detected as Realtek and even accept Realtek drivers but of course produce no sound. Go to Programs and Features and uninstall anything audio related (such as Realtek HD Audio). Then restart your computer. Then use a utility such as Speccy or Aida64 to see exactly what sound card you have. If unsure see the motherboard model. Go to the motherboard manufacturer's site (for example Asrock) and download the sound driver. If there is no driver for Windows 10, try 8 or 7. The same driver should install in Windows 10 and your audio card will work. Then you may have to disable any driver updates to prevent Windows replacing your working driver, or just reinstall it when needed.
      My ComputerSystem Spec


 

Related Threads
Alright, so the new update has apparently broken crap again, because why could Microsoft ever leave stuff that works alone? Here's the issue: when I plug in earbuds/headphones or unplug them from the audio jack, the OS no longer automatically...
I have an HP laptop with windows 10. When my headphones are plugged in, the speakers are still playing. When I go to sounds, the only device listed is the speakers. How can I silence the speakers when the headphones are plugged in.
I've only been having this exact problem recently; whenever I try to play audio from my laptop (HP Pavilion 15-n271ea I think​, x64) with my headphones (3.5mm jack, Sony) the audio plays through my speakers and not my headphones. This would happen...
I do not use USB headphones. My headphones are plugged into the stereo audio jack in my laptop. My laptop is a Dell, and it is running Windows 10. Usually using Stereo Mix (which appears as an entry in the "recording" tab in the Windows audio...
The title explains it all. I've built myself a new computer and when i connect my speaker to the back or front of the tower it says it's unplugged. I've downloaded the latest Realtek audio drivers and have no other ideas on what to do. Help?

Tags for this Thread

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:54.
Find Us