Bluetooth and Wifi devices can not start.(code 10)


  1. Posts : 8
    win 10 64
       #1

    Bluetooth and Wifi devices can not start.(code 10)


    Hi, I leave my laptop turned on running on battery in the morning connected to internet so it can download updates. when i return at night, i turn the laptop on and got BIOS message that my battery is run out, so i plug the power on. When i finally enter the desktop i noticed something wrong, there is no wifi icon on task bar. but there is "no connection" icon instead. So i check the device manager and found out that the wifi is unable to start with "code 10" error code. it also happened to bluetooth as well.

    i restart my laptop in hope to fix the problem. but, that didn't fix anything. instead, now the bluetooth is unrecognized usb device. i disable/enable the devices, uninstall/install the driver, update the driver by factory's driver installer the problem is still there.

    So after all that, i thought that a windows update might be cause this. i then check update history and uninstall update that happened that dan and it changed nothing as windows installed the update back on restart. So i tried system restore to a restore point that created the day before it, but it didn' fix anything.
      My Computer


  2. Posts : 8
    win 10 64
    Thread Starter
       #2

    i found the problem. an option in BIOS called wireless switch was activated for bluetooth and wifi. after disabling the option, my wifi and bluetooth are working again.
      My Computer


 

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