New
#1
Bluetooth and Wifi devices can not start.(code 10)
Hi, I leave my laptop turned on running on battery in the morning connected to internet so it can download updates. when i return at night, i turn the laptop on and got BIOS message that my battery is run out, so i plug the power on. When i finally enter the desktop i noticed something wrong, there is no wifi icon on task bar. but there is "no connection" icon instead. So i check the device manager and found out that the wifi is unable to start with "code 10" error code. it also happened to bluetooth as well.
i restart my laptop in hope to fix the problem. but, that didn't fix anything. instead, now the bluetooth is unrecognized usb device. i disable/enable the devices, uninstall/install the driver, update the driver by factory's driver installer the problem is still there.
So after all that, i thought that a windows update might be cause this. i then check update history and uninstall update that happened that dan and it changed nothing as windows installed the update back on restart. So i tried system restore to a restore point that created the day before it, but it didn' fix anything.