Driver for a BLu Ray Writer Not Working, Despite reinstalling ATAPI dr


  1. Posts : 78
    Windows 10 Professional
       #1

    Driver for a BLu Ray Writer Not Working, Despite reinstalling ATAPI dr


    I bought a LG blu ray disk USB player that stopped working a long while ago, (Model BP50NB40), that seemingly has stopped running since some windows 10 update. I had the device work a long time ago from the first time I installed it, but somehow it seemingly stopped some months ago, and neither the online EXE file from the LG support works, (as it errors, out with a "ATAPI Device can not be found!!!" error pops up,) but even going as far as uninstalling the ATAPI controllers shown here:

    Driver for a BLu Ray Writer Not Working, Despite reinstalling ATAPI dr-bandicam-2018-12-31-19-11-01-175.jpg

    Has yet to fix the situation for the Driver to be working properly. Even going on the phone support line has lead me back to the above windows situation for uninstalling said ATAPI drivers to no results. If anyone has any idea on how to move forward into finding a solution to the software situation I'd gladly appreciate it as it is clear the driver software provided from the LG support site itself seemingly refuses to work.

    My Windows 10 pro Build is Version 10.0.17134, to accrue for any technicalities with the product, as it would appear most people I've searched on similar issues revolve themselves from either upgrading or simply updating their windows version. I'm not home most of the time to look into these issues from where I work having me off location, so I'm just sorta looking to see if anyone knows more info about the particular issue, and/or has an ISO copy of the installation media used for the Blu Ray disk player, as it is obvious that may be the only partial solution to go on, being that the original software is perhaps my best bet so far. (As I have lost the original media, and even solutions from the LG help line sports me over to a windows error section for the software driver suffering through error code 19.)

    Simply anything helps. Thanks.
      My Computer


  2. Posts : 4,453
    Win 11 Pro 22000.708
       #2

    I haven't seen an optical drive that required drivers other than the Windows ones since Windows 95.

    Do you have any bootable CDs, DVDs, or BluRay disks? If so, I suggest seeing whether you can boot the PC from them. That mode doesn't use Windows at all, so it would tell you whether you have a Windows issue or not.
      My Computers


  3. Posts : 78
    Windows 10 Professional
    Thread Starter
       #3

    bobkn said:
    I haven't seen an optical drive that required drivers other than the Windows ones since Windows 95.

    Do you have any bootable CDs, DVDs, or BluRay disks? If so, I suggest seeing whether you can boot the PC from them. That mode doesn't use Windows at all, so it would tell you whether you have a Windows issue or not.
    Unfortunately no, at least for now, I had either lost the original Boot disks or otherwise, as I no longer have those in particular, all I do have is the supposed error Code 19 with the current state of the drivers right there for the Blu ray player.
      My Computer


  4. Posts : 4,782
    Windows 11 Pro 64 Bit 22H2
       #4

    Being that this is a USB drive, be sure you are plugging this into the Back USB ports of the computer and not the front or thru a Hub, these ports are weaker then the back. Also,if you have USB 3.0 ports (Blue), you should use those instead of the black 2.0 ports.
    Also, plug the power adapter for the player directly into the wall and not thru a power strip or extension cord as this will diminish the power. and cause this problem.
      My Computer


  5. Posts : 4,453
    Win 11 Pro 22000.708
       #5

    Yikes. I didn't notice that this is a USB drive.

    I see that it is powered through the USB 2.0 connection. (Mini USB connector.)

    The obvious check would be to plug it into a different PC, if you can access one. Have you done that?
      My Computers


 

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