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#1
bluetooth mouse abruptly stopped working stopped working
Windows 10 Pro x64
Logitech M535 mouse
My mouse stopped working while using my computer. (Yes, I changed the battery just in case.) In the process of troubleshooting and several failed attempts to restore use of my mouse, I noticed a few noteworthy things:
1) Bluetooth is now missing from the hidden icons in the task tray.
2) Bluetooth is now missing from Device Manager.
3) In settings>devices my mouse appears and indicates turned off when in fact it is turned on.
4) In settings>devices removing the device does not work.
5) In Logitech's options my device is not found -- even when attempting to pair it.
I have restarted bluetooth services in services.msc and changed it from manual to automatic startup. I have run Windows troubleshooter.
What advice can you offer?