Canon Printer Installation


  1. KevinUK
    Posts : 46
    Windows 10 PRO
       New #1

    Canon Printer Installation


    Good Morning All

    I have a Canon TS8051 Printer. Every thing was working up until 2/3 months ago. Since then I have been unable to reinstall the software and drivers (I cannot recall why I had to reinstall the printer?). Every time I try to install I get the message "Deactivate the block" (see attahed images). I have the windows firework and protection disabled and still I get the same message.

    I also had Norton Security installed but unistalled and still get the same message.
    Attached Thumbnails Attached Thumbnails Canon Printer Installation-ts8000.png   Canon Printer Installation-windows-security.png  
      My Computer
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  3. Caledon Ken
    Posts : 30,178
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi Kevin

    Two things I would try. First go to Norton and get their complete removal tool, something may have been left behind.

    https://support.norton.com/sp/en/us/...rProfile_en_us

    If that doesn't work try installing with a Clean boot.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts


    Ken
      My Computer
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  4. KevinUK
    Posts : 46
    Windows 10 PRO
    Thread Starter
       New #3

    Hi Ken

    Thank you for the reply, I will look into your suggestions.

    Kevin
      My Computer
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  6. KevinUK
    Posts : 46
    Windows 10 PRO
    Thread Starter
       New #4

    Hi Ken

    Apologies for not posting earlier. The issue was a VPN.
      My Computer
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  7. Caledon Ken
    Posts : 30,178
    Windows 11 Pro x64 Version 23H2
       New #5

    Glad you got it working.

    Thanks for posting the solution, sure it will help others.
      My Computer
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