Your Phone doesn't get anything from my phone


  1. Posts : 18
    Windows 10 Pro
       #1

    Your Phone doesn't get anything from my phone


    The MS Your Phone app is supposed to enable picture and text message copying from the phone to the PC (as I understand it). I have been messing with it for hours, and I can't get it to work. I am running Windows 10 1809 and Android 8.1.0 on the phone. I have been able to download and install the app on my phone (Samsung J7 on Verizon), all the permissions appear to be enabled on both Win10 and the phone, and I still get nothing from pictures or text messages on my PC. Both devices tell me they are connected to each other and all the network connections look correct, there are no error messages, but still nothing. I have taken pictures with the phone today, they are in a folder named Camera roll on both the sd card and the main phone storage, but nothing shows up in the recent photos screen no matter what I do. I have been able to send a text message through the phone from Win10, but I did not get the reply back on the PC, just on the phone. I am stumped and in need of some better troubleshooting advice than the nonsense on the MS help pages.

    Many Thanks!
      My Computer


  2. Posts : 9,272
    Windows 10 Pro on all on various machines version 21H2 and running Window 11 on one desktop without
       #2

    Maybe too simple but if you are using a cable then try a new one and it coulc be due to 1809 of course.
      My Computer


  3. Posts : 18
    Windows 10 Pro
    Thread Starter
       #3

    It's not a cable connection. The phone needs to connect to a wifi source, and the computer needs to have internet access (if I have it all right), and all those things are in place.
      My Computer


  4. Posts : 9,272
    Windows 10 Pro on all on various machines version 21H2 and running Window 11 on one desktop without
       #4

    How about pariring with Blu tooth??
      My Computer


  5. Posts : 7,086
    Windows 10 Pro 64 bit
       #5

    Mine works fine over WiFi. Did you consent to access on the phone? I found you can only sync the phone with one PC which limits the usefulness of the app,
      My Computers


  6. Posts : 18
    Windows 10 Pro
    Thread Starter
       #6

    I have granted all permissions I can find to grant, and I have only tried this with one PC.
      My Computer


  7. Posts : 18
    Windows 10 Pro
    Thread Starter
       #7

    Apparently, there are all kinds of permissions that need to be granted to allow this besides what the app specifically asks for, and I can't find a list of them all. Due to the fact that I have locked down my Windows installation as much as I can, these permissions are not granted. Perhaps if I did a fresh install of Win10 and left everything at default settings this would work - ain't gonna happen. I will go back to a USB cable for picture transfer.
      My Computer


  8. Posts : 9,272
    Windows 10 Pro on all on various machines version 21H2 and running Window 11 on one desktop without
       #8

    Yes well I was going to say maybe the cable is the only way for now someone might come up with a solution for you. Like I said before it could just be down to the build
      My Computer


 

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