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#81
Are you running 32bit Windows? that pic above says browser_x86.exe which is a 32 bit file, if 32bit windows you would need 32bit Drivers not 64 bit.
The file mentioned is usually included with the Nvidia Drivers and they use their version, not the one provided by Windows , but if you have no Video Drivers installed you won't have it it my guess. I am not that surprised it didn't run in Windows with the Issues you are having, you should see if a friend has an old videocard you can borrow to test with.
KB
Hopefully just a 32bit version of the Browser?
If you have 64bit? ( check under Settings>System) then that's okay , I thought you may have 32bit win10 from that pic.
Try the Linux Benchmark and see if it runs there, Is Linux finding the Intel GPU? and installing the right Driver so you have accelerated graphics?......... if not I would say you have a Hardware Issue....and probably need a new Graphics card ( or CPU).
Please read my above post again.
The latest logs displayed:
From 12/13 - 12/16 there were eleven:
These log entries are created when:Code:The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
a) manual power off
b) BSOD crashes
c) non-BSOD crashes
The non-BSOD crashes can be related to temperature, hardware, drive, etc.
The logs displayed no BSOD crashes.
There were two IGFX application errors/faulting application:
igfxEM.exe
igfxHK.exe
Code:12/14/2018 22:17 Application Error Faulting application name: igfxEM.exe, version: 6.15.10.4279, time stamp: 0x55db7b6b Faulting module name: igfxEM.exe, version: 6.15.10.4279, time stamp: 0x55db7b6b Exception code: 0xc0000409 Fault offset: 0x000000000001b3f4 Faulting process id: 0x6dc Faulting application start time: 0x01d493fac7b04e32 Faulting application path: C:\Windows\system32\igfxEM.exe Faulting module path: C:\Windows\system32\igfxEM.exe Report Id: cd6994bd-321c-4f22-a3d9-7dd72b4e5231 Faulting package full name: Faulting package-relative application ID: 12/14/2018 22:17 Application Error Faulting application name: igfxHK.exe, version: 6.15.10.4279, time stamp: 0x55db7b62 Faulting module name: igfxHK.exe, version: 6.15.10.4279, time stamp: 0x55db7b62 Exception code: 0xc0000409 Fault offset: 0x0000000000014ec8 Faulting process id: 0x17dc Faulting application start time: 0x01d493fac81b4f0a Faulting application path: C:\Windows\system32\igfxHK.exe Faulting module path: C:\Windows\system32\igfxHK.exe Report Id: 0171a1ed-3d20-4fd2-a8a9-c3a9bde1893d Faulting package full name: Faulting package-relative application ID:
Operating System: Windows 10 Home 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
Intel GPU IGFX Igdkmd64.sys version: 20.19.15.4364
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: H81M-DS2
BIOS: F2 (type: UEFI)
ReleaseDate : 8/5/2015 5:00:00 PM
Intel(R) Processor Graphics 20.19.15.4364 Intel Corporation
Code:Name Intel(R) HD Graphics PNP Device ID PCI\VEN_8086&DEV_0402&SUBSYS_D0001458&REV_06\3&11583659&0&10 Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible Adapter Description Intel(R) HD Graphics Adapter RAM 1.00 GB (1,073,741,824 bytes) Installed Drivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll Driver Version 20.19.15.4364 INF File oem6.inf (iHSWD_w10 section) Color Planes Not Available Color Table Entries 4294967296 Resolution 1366 x 768 x 60 hertz Bits/Pixel 32 Memory Address 0xF7800000-0xF7BFFFFF Memory Address 0xE0000000-0xEFFFFFFF I/O Port 0x0000F000-0x0000F03F IRQ Channel IRQ 4294967293 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver c:\windows\system32\drivers\igdkmd64.sys (20.19.15.4364, 7.50 MB (7,867,344 bytes), 1/14/2016 15:33)Code:Name : Intel(R) HD Graphics DeviceID : VideoController1 PNPDeviceID : PCI\VEN_8086&DEV_0402&SUBSYS_D0001458&REV_06\3&11583659&0&10 VideoProcessor : Intel(R) HD Graphics Family CurrentRefreshRate : 60 VideoModeDescription : 1366 x 768 x 4294967296 colors AdapterRAM : 1073741824 DriverVersion : 20.19.15.4364 InfFilename : oem6.inf InstalledDisplayDrivers : igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll InstallDate : DriverDate : 1/5/2016 4:00:00 PM Status : OK StatusInfo : LastErrorCode : ErrorDescription :Code:igfx igfx igfx Kernel Manual Running OK TRUE FALSE 20,480 5,222,400 0 1/6/2016 11:30:42 AM C:\Windows\system32\DRIVERS\igdkmd64.sys 8,192