Is it a hardware problem which has nothing to do with Windows?

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  1. Matthew Wai's Avatar
    Posts : 5,033
    Windows 10 Home 20H2
    Thread Starter
       #121

    zbook said:
    an operating system change.
    I should have done so before wasting money to buy a different CPU for testing, which proved unhelpful.
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  2. spapakons's Avatar
    Posts : 2,891
    Windows 10 Pro 64-bit 202H (Nov 2020 build 19042.867)
       #122

    Which driver are you installing? Try going into Safe Mode, disable Bluetooth from Device Manager. This will allow you to start Windows in normal mode without the blue screen. Then try installing latest official drivers from laptop's support site, not Windows Update drivers! If the issue persist, then it is some incompatibility. I use an HP server at work and its LAN card worked fine in Windows 7 but doesn't work at Windows 10 and I use a USB to Ethernet adapter. But I hope this is a rare case. Try proper drivers again.
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  3. Matthew Wai's Avatar
    Posts : 5,033
    Windows 10 Home 20H2
    Thread Starter
       #123

    spapakons said:
    Then try installing latest official drivers from laptop's support site
    You might have mistaken my thread for another because I do NOT have a laptop.
      My Computer

  4. spapakons's Avatar
    Posts : 2,891
    Windows 10 Pro 64-bit 202H (Nov 2020 build 19042.867)
       #124

    Sorry...
      My Computer

  5. Kbird's Avatar
    Posts : 2,196
    Win10 202H
       #125

    Matthew Wai said:
    I tried five drivers on version 1809, and the malfunction happened repeatedly.
    It would seem you are not the only one with this issue and 1809, the advice is to go back to 1803 until Intel work out why some 4th gen. cards are no longer working in 1809. I searched on your Intel® HD Graphics 4400 and 1809 and found some others with issues like you too.

    Latest Intel Graphics Driver for Windows 10 - Page 16 - Windows 10 Forums


    1809 initially had issues with the Intel Audio Driver that comes with the Intel Graphics drivers too , so Microsoft blocked installing 1809 via WU in those cases.

    For all Intel processor products:

    If you plan to upgrade to Windows 10 October 2018 Update, we strongly recommend that before upgrading, you have Intel® Graphics Driver version 24.20.100.6286 or newer installed on your computer. The reason is that during the upgrade, it will check to see if your computer has Intel® Display Audio Driver versions 10.25.0.3 through 10.25.0.8 installed. If installed, Windows 10 (version 1809) upgrade may be blocked due to issues seen with these drivers. Intel Graphics Driver version 24.20.100.6286 is bundled with Intel Display Audio Driver version 10.25.0.10.



    this driver is supposed to work according to a tweet by intel but as you can see in the second link some has the same issue as you....

    Download Intel® Graphics Driver for Windows* [15.40]


    Graphics drivers for Windows® 10 October 2018 Update (version 1809)
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  6. Matthew Wai's Avatar
    Posts : 5,033
    Windows 10 Home 20H2
    Thread Starter
       #126

    Kbird said:
    the advice is to go back to 1803 until Intel work out why some 4th gen. cards are no longer working in 1809.
    Both 1803 and 1809 crashed my PC. 1607 has not yet done so.
    1809 crashed it even when no Intel graphics drivers had been installed.
      My Computer

  7. Kbird's Avatar
    Posts : 2,196
    Win10 202H
       #127

    I was just reading last night that some 1607 computers are having issues with the latest cumlative Update which patches Internet explorer....hopefully that doesn't happen to you....

    Some Windows 10 1607 Machines Fail to Boot After Latest Security Patch

    New Cumulative Update Out for Windows 10 Versions 1507, 1511, 1607, 1703, 1709, 1803
      My Computers


  8. Posts : 38,349
    windows 10 professional version 1607 build 14393.969 64 bit
       #128

    In this link there were reported problems with drivers related to Windows Core Isolation Memory Integrity:
    Turn On or Off Core Isolation Memory Integrity in Windows 10 | Tutorials

    In the link see post # 6.

    When you check other versions of Windows see if this modification makes any impact on the performance of the Intel GPU drivers.
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  9. Matthew Wai's Avatar
    Posts : 5,033
    Windows 10 Home 20H2
    Thread Starter
       #129

    Version 1607 worked properly for 26 hours 20 minutes. Then, it crashed my PC for the first time. The same malfunction happened at 10:11 today.
      My Computer

  10. Matthew Wai's Avatar
    Posts : 5,033
    Windows 10 Home 20H2
    Thread Starter
       #130

    zbook said:
    In this link there were reported problems with drivers related to Windows Core Isolation Memory Integrity:
    Turn On or Off Core Isolation Memory Integrity in Windows 10 | Tutorials
    On my version 1607, Windows Defender has no "Device security", which is mentioned in "OPTION ONE" above. Does "Core Isolation Memory Integrity" exist on 1607?
      My Computer


 
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