Bluetooth mouse & keyboard disconnecting repeatedly


  1. Posts : 1
    Windows 10 PRO
       #1

    Bluetooth mouse & keyboard disconnecting repeatedly


    Hi guys!

    Over the last couple weeks I have been having an issue with my bluetooth mouse and keyboard. Both disconnect out of the blue and only work again upon rebooting my Laptop.

    - My bluetooth is always on
    - My bluetooth states that both the mouse and keyboard are successful connected
    - My drivers are up to date for both bluetooth devices

    Can't seem to find a solution.

    Thank you for the help!
      My Computer


  2. Posts : 1,143
    Windows 10
       #2

    actually I am used to my bluetooth keyboard and mouse disconnecting when left idle for over a minute and that is by hardware (keyboard and mouse side) to save power since these stuff are usually battery operated , but usually can be put back on and pair simply by switching them back on . Also to note that I never pair them both at the same time since multi-device pairing is a BT 5.x option that i am not aware of any laptop having it , and if there was one i would recommend you update BT/Wifi card driver and see if things get any better . Now with behaviors different than that you may well post your hardware specifications / model numbers / drivers versions where if someone who has similar hardware may assist you but a better approach would be to consult the manufacturer of both keyboard and mouse if from a reputable firm first since they probably had that complain few times and saw into it than rather us shooting in the dark .
      My Computer

  3. krzemien's Avatar
    Posts : 691
    Windows 10 Home x64
       #3

    Are both keyboard and mice Bluetooth, or Bluetooth LE devices?

    You can check this in Device Manager -> Show Devices By Connection
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:55.
Find Us




Windows 10 Forums