How to use Fingerprint on Lenovo Carbon X1 20BT

Are you going to post those tabs in your BIOS?

Cool, what is on the config tab?

In first screen look inder USB

In second screen look under Internal Device Access.

Boy they didn't make this easy

If you have access to a USB attached fingerprint reader, you could plug it in and see if it works. If it does that raises the likelihood that the built-in reader isn't reading (or registering with Windows). Sorry for your trouble.
--Ed--

So I just checked Google and it seems this is a very common issue with Lenovo. I assumed the device just wasn't enable and failed to look at google first.

Thanks for your latest screen shots

Long threads on your model and others. Post 7 in this thread has a process. That said your device doesn't appear in device manager so how to remove.

https://forums.lenovo.com/t5/Windows.../4079072#M6641

DriverStore should give you access to all third party drivers allow you to uninstall.

https://github.com/lostindark/Driver...es/tag/v0.9.10


I would also like you to expand the Universal Serial Bus Controllers in you device manager after you uninstall the driver to see if you have any exclamation marks within.

I read one thread where they suggest a clean install worked. Lot of effort for a fingerprint reader. If interested I have some ideas how you could try but all involve a long process.

Ed's suggestion of an external reader is valid.

Yet another possibility, clean install 1809 when released.

So more thoughts.

If you create a Kyhi's recovery disk and boot from that. Then click on start, type device manager and click it when it appears in list.

You should see a heading "Other devices", with a question mark, expand that section.

Do you see Fingerprint Scanner in list?

Windows 10 Recovery Tools - Bootable Rescue Disk

Just did that with one of my devices and it was listed. Hoping this will tell us under the right situation Windows can see device.

I would use this one.




Ken