How to use Fingerprint on Lenovo Carbon X1 20BT

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  1. Posts : 322
    Windows 10 Pro 64-bit
    Thread Starter
       #51

    Caledon Ken said:
    Well you have two Biometric devices drivers installed. Top two. Could you delete those.

    Then I would restart computer and see if Windows installs a driver. You can check with DriverStore.

    I went and read the threads again. They point to drivers in the series you are using. They do mention it being a fix to 1803.

    Not saying it is wrong, just asking.... You are on 1709. is there a reason you are not moving forward with 1803?
    After uninstall and restarted Laptop nothing comes up!

    How to use Fingerprint on Lenovo Carbon X1 20BT-v1.pngHow to use Fingerprint on Lenovo Carbon X1 20BT-v2.png

    Moreover, using v1803!
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  2. Caledon Ken's Avatar
    Posts : 24,263
    Windows 10 Pro x64 Version 2004
       #52

    Nice.

    How does Device Manager look. Anything new with question mark or exclamation mark?
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  3. Caledon Ken's Avatar
    Posts : 24,263
    Windows 10 Pro x64 Version 2004
       #53

    You should be able to use this FPS driver.

    Damn this better work.

    https://support.lenovo.com/ca/en/downloads/ds500825
      My Computer


  4. Posts : 322
    Windows 10 Pro 64-bit
    Thread Starter
       #54

    Caledon Ken said:
    Nice.

    How does Device Manager look. Anything new with question mark or exclamation mark?
    How to use Fingerprint on Lenovo Carbon X1 20BT-v11.png
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  5. Caledon Ken's Avatar
    Posts : 24,263
    Windows 10 Pro x64 Version 2004
       #55

    Well I'm stumped.

    You installed that driver and it shows in DriverStore?

    Maybe another member will have a better idea.

    You went from 1709 to 1803. You removed all old drivers and install drivers that others say work. The BIOS has it enabled.

    The one last thing I could think of is to reload the defaults in the BIOS just in case the issue is that low in the architecture.

    This is a bad implementation on Lenovo's part as demonstrated my the hits on google.

    If I think of something else I'll be back.
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  6. Posts : 322
    Windows 10 Pro 64-bit
    Thread Starter
       #56

    Caledon Ken said:
    Well I'm stumped.

    You installed that driver and it shows in DriverStore?

    Maybe another member will have a better idea.

    You went from 1709 to 1803. You removed all old drivers and install drivers that others say work. The BIOS has it enabled.

    The one last thing I could think of is to reload the defaults in the BIOS just in case the issue is that low in the architecture.

    This is a bad implementation on Lenovo's part as demonstrated my the hits on google.

    If I think of something else I'll be back.
    I havent installed that software yet. If you want I can do that ?
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  7. Caledon Ken's Avatar
    Posts : 24,263
    Windows 10 Pro x64 Version 2004
       #57

    Yes please.

    That new driver.
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  8. Posts : 322
    Windows 10 Pro 64-bit
    Thread Starter
       #58

    Caledon Ken said:
    Yes please.

    That new driver.
    Still nothing.
      My Computer

  9. Caledon Ken's Avatar
    Posts : 24,263
    Windows 10 Pro x64 Version 2004
       #59

    Really doesn't make sense. Did you reset BIOS to defaults?

    Maybe another member has a better idea.

    I would check out the Lenovo forum. Has to be somebody there that has cracked this.
      My Computer


  10. Posts : 322
    Windows 10 Pro 64-bit
    Thread Starter
       #60

    Caledon Ken said:
    Really doesn't make sense. Did you reset BIOS to defaults?

    Maybe another member has a better idea.

    I would check out the Lenovo forum. Has to be somebody there that has cracked this.

    I will wait for update from you!
      My Computer


 
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