How to use Fingerprint on Lenovo Carbon X1 20BT  

Caledon Ken said:

Well you have two Biometric devices drivers installed. Top two. Could you delete those.

Then I would restart computer and see if Windows installs a driver. You can check with DriverStore.

I went and read the threads again. They point to drivers in the series you are using. They do mention it being a fix to 1803.

Not saying it is wrong, just asking.... You are on 1709. is there a reason you are not moving forward with 1803?

After uninstall and restarted Laptop nothing comes up!



Moreover, using v1803!

Caledon Ken said:

Nice.

How does Device Manager look. Anything new with question mark or exclamation mark?

Caledon Ken said:

Well I'm stumped.

You installed that driver and it shows in DriverStore?

Maybe another member will have a better idea.

You went from 1709 to 1803. You removed all old drivers and install drivers that others say work. The BIOS has it enabled.

The one last thing I could think of is to reload the defaults in the BIOS just in case the issue is that low in the architecture.

This is a bad implementation on Lenovo's part as demonstrated my the hits on google.

If I think of something else I'll be back.

I havent installed that software yet. If you want I can do that ?

Caledon Ken said:

Yes please.

That new driver.

Still nothing.

Caledon Ken said:

Really doesn't make sense. Did you reset BIOS to defaults?

Maybe another member has a better idea.

I would check out the Lenovo forum. Has to be somebody there that has cracked this.

I will wait for update from you!