How to use Fingerprint on Lenovo Carbon X1 20BT

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  1. Caledon Ken's Avatar
    Posts : 11,154
    Windows 10 Pro x64 Build 1803
       4 Weeks Ago #31

    Are you going to post those tabs in your BIOS?
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  2.    4 Weeks Ago #32

    Caledon Ken said: View Post
    Are you going to post those tabs in your BIOS?
    Here you go:

    Click image for larger version. 

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  3. Caledon Ken's Avatar
    Posts : 11,154
    Windows 10 Pro x64 Build 1803
       4 Weeks Ago #33

    Cool, what is on the config tab?
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  4.    4 Weeks Ago #34

    Caledon Ken said: View Post
    Cool, what is on the config tab?
    Click image for larger version. 

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  5. Caledon Ken's Avatar
    Posts : 11,154
    Windows 10 Pro x64 Build 1803
       4 Weeks Ago #35

    In first screen look inder USB

    In second screen look under Internal Device Access.

    Boy they didn't make this easy
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  6.    4 Weeks Ago #36

    Caledon Ken said: View Post
    In first screen look inder USB

    In second screen look under Internal Device Access.

    Boy they didn't make this easy
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  7.    4 Weeks Ago #37

    If you have access to a USB attached fingerprint reader, you could plug it in and see if it works. If it does that raises the likelihood that the built-in reader isn't reading (or registering with Windows). Sorry for your trouble.
    --Ed--
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  8.    4 Weeks Ago #38

    EdTittel said: View Post
    If you have access to a USB attached fingerprint reader, you could plug it in and see if it works. If it does that raises the likelihood that the built-in reader isn't reading (or registering with Windows). Sorry for your trouble.
    --Ed--
    How to plug in ? What ?
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  9. Caledon Ken's Avatar
    Posts : 11,154
    Windows 10 Pro x64 Build 1803
       4 Weeks Ago #39

    So I just checked Google and it seems this is a very common issue with Lenovo. I assumed the device just wasn't enable and failed to look at google first.

    Thanks for your latest screen shots

    Long threads on your model and others. Post 7 in this thread has a process. That said your device doesn't appear in device manager so how to remove.

    https://forums.lenovo.com/t5/Windows.../4079072#M6641

    DriverStore should give you access to all third party drivers allow you to uninstall.

    https://github.com/lostindark/Driver...es/tag/v0.9.10


    I would also like you to expand the Universal Serial Bus Controllers in you device manager after you uninstall the driver to see if you have any exclamation marks within.

    I read one thread where they suggest a clean install worked. Lot of effort for a fingerprint reader. If interested I have some ideas how you could try but all involve a long process.

    Ed's suggestion of an external reader is valid.

    Yet another possibility, clean install 1809 when released.
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  10. Caledon Ken's Avatar
    Posts : 11,154
    Windows 10 Pro x64 Build 1803
       4 Weeks Ago #40

    So more thoughts.

    If you create a Kyhi's recovery disk and boot from that. Then click on start, type device manager and click it when it appears in list.

    You should see a heading "Other devices", with a question mark, expand that section.

    Do you see Fingerprint Scanner in list?

    Windows 10 Recovery Tools - Bootable Rescue Disk

    Just did that with one of my devices and it was listed. Hoping this will tell us under the right situation Windows can see device.

    I would use this one.

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    Ken
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