How to use Fingerprint on Lenovo Carbon X1 20BT

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  1. Caledon Ken's Avatar
    Posts : 11,154
    Windows 10 Pro x64 Build 1803
       4 Weeks Ago #21

    Yes first line.

    It appears that is like a power on password. (or a BIOS password)

    Not sure how but it then could likely block access to the device by windows.

    Before doing.... Do you have a power on password or a hardware password. My understanding is you don't use the fingerprint scanner at all, correct?

    Actually I would like you to take a picture like you did but this time let us see what the description says on right, like second screen shot.
      My ComputerSystem Spec

  2.    4 Weeks Ago #22

    Caledon Ken said: View Post
    Yes first line.

    It appears that is like a power on password. (or a BIOS password)

    Not sure how but it then could likely block access to the device by windows.

    Before doing.... Do you have a power on password or a hardware password. My understanding is you don't use the fingerprint scanner at all, correct?

    Actually I would like you to take a picture like you did but this time let us see what the description says on right, like second screen shot.
    No password on bios and yes I dont use fingerprint on boot!

    Kindly confirm you want me to do

    Disable > Predesktop Authentication
    Internal only > Reader Priority
      My ComputerSystem Spec

  3. Caledon Ken's Avatar
    Posts : 11,154
    Windows 10 Pro x64 Build 1803
       4 Weeks Ago #23

    Please post a picture showing the description of Predesktop Authentication.
      My ComputerSystem Spec

  4.    4 Weeks Ago #24

    Caledon Ken said: View Post
    Please post a picture showing the description of Predesktop Authentication.
    Here you go:

    Click image for larger version. 

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      My ComputerSystem Spec

  5. Caledon Ken's Avatar
    Posts : 11,154
    Windows 10 Pro x64 Build 1803
       4 Weeks Ago #25

    Crap.... wish they explained predesktop.

    Yes please disable predesktop and Internal only.
      My ComputerSystem Spec

  6. Caledon Ken's Avatar
    Posts : 11,154
    Windows 10 Pro x64 Build 1803
       4 Weeks Ago #26

    then boot into windows and see if device is showing under Biometric
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  7.    4 Weeks Ago #27

    Caledon Ken said: View Post
    then boot into windows and see if device is showing under Biometric
    Done that and nothing came up!

    Click image for larger version. 

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  8. Caledon Ken's Avatar
    Posts : 11,154
    Windows 10 Pro x64 Build 1803
       4 Weeks Ago #28

    I wish every vendor would publish the BIOS in a manual.

    So the device is still not enable. Lets return the bios to the way you found it Enabled.

    You showed us the security tab. Can you provide a screen shot of the major headings for the other tabs.

    Thanks
      My ComputerSystem Spec

  9.    4 Weeks Ago #29

    At this point I will "de-lurk" to observe that it's looking like a hardware or connection problem with the fingerprint reader itself. Is the laptop still under warranty? If so you may qualify for free repair/replacement.
    Just a thought...
    HTH,
    --Ed--
      My ComputersSystem Spec

  10.    4 Weeks Ago #30

    EdTittel said: View Post
    At this point I will "de-lurk" to observe that it's looking like a hardware or connection problem with the fingerprint reader itself. Is the laptop still under warranty? If so you may qualify for free repair/replacement.
    Just a thought...
    HTH,
    --Ed--
    Nope not in a warranty!
      My ComputerSystem Spec


 
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