How to use Fingerprint on Lenovo Carbon X1 20BT

Page 3 of 7 FirstFirst 12345 ... LastLast
  1. Caledon Ken's Avatar
    Posts : 24,262
    Windows 10 Pro x64 Version 2004
       #21

    Yes first line.

    It appears that is like a power on password. (or a BIOS password)

    Not sure how but it then could likely block access to the device by windows.

    Before doing.... Do you have a power on password or a hardware password. My understanding is you don't use the fingerprint scanner at all, correct?

    Actually I would like you to take a picture like you did but this time let us see what the description says on right, like second screen shot.
      My Computer


  2. Posts : 322
    Windows 10 Pro 64-bit
    Thread Starter
       #22

    Caledon Ken said:
    Yes first line.

    It appears that is like a power on password. (or a BIOS password)

    Not sure how but it then could likely block access to the device by windows.

    Before doing.... Do you have a power on password or a hardware password. My understanding is you don't use the fingerprint scanner at all, correct?

    Actually I would like you to take a picture like you did but this time let us see what the description says on right, like second screen shot.
    No password on bios and yes I dont use fingerprint on boot!

    Kindly confirm you want me to do

    Disable > Predesktop Authentication
    Internal only > Reader Priority
      My Computer

  3. Caledon Ken's Avatar
    Posts : 24,262
    Windows 10 Pro x64 Version 2004
       #23

    Please post a picture showing the description of Predesktop Authentication.
      My Computer


  4. Posts : 322
    Windows 10 Pro 64-bit
    Thread Starter
       #24

    Caledon Ken said:
    Please post a picture showing the description of Predesktop Authentication.
    Here you go:

    How to use Fingerprint on Lenovo Carbon X1 20BT-img_20181018_204525-copy-.jpgHow to use Fingerprint on Lenovo Carbon X1 20BT-img_20181018_204443-copy-.jpg
      My Computer

  5. Caledon Ken's Avatar
    Posts : 24,262
    Windows 10 Pro x64 Version 2004
       #25

    Crap.... wish they explained predesktop.

    Yes please disable predesktop and Internal only.
      My Computer

  6. Caledon Ken's Avatar
    Posts : 24,262
    Windows 10 Pro x64 Version 2004
       #26

    then boot into windows and see if device is showing under Biometric
      My Computer


  7. Posts : 322
    Windows 10 Pro 64-bit
    Thread Starter
       #27

    Caledon Ken said:
    then boot into windows and see if device is showing under Biometric
    Done that and nothing came up!

    How to use Fingerprint on Lenovo Carbon X1 20BT-v12.png
      My Computer

  8. Caledon Ken's Avatar
    Posts : 24,262
    Windows 10 Pro x64 Version 2004
       #28

    I wish every vendor would publish the BIOS in a manual.

    So the device is still not enable. Lets return the bios to the way you found it Enabled.

    You showed us the security tab. Can you provide a screen shot of the major headings for the other tabs.

    Thanks
      My Computer

  9. EdTittel's Avatar
    Posts : 4,122
    Windows 10
       #29

    At this point I will "de-lurk" to observe that it's looking like a hardware or connection problem with the fingerprint reader itself. Is the laptop still under warranty? If so you may qualify for free repair/replacement.
    Just a thought...
    HTH,
    --Ed--
      My Computers


  10. Posts : 322
    Windows 10 Pro 64-bit
    Thread Starter
       #30

    EdTittel said:
    At this point I will "de-lurk" to observe that it's looking like a hardware or connection problem with the fingerprint reader itself. Is the laptop still under warranty? If so you may qualify for free repair/replacement.
    Just a thought...
    HTH,
    --Ed--
    Nope not in a warranty!
      My Computer


 
Page 3 of 7 FirstFirst 12345 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:32.
Find Us




Windows 10 Forums