My HP desktop came with Bang & Olufsen premium sound. That functionality seems to have been lost after the upgrade to the October 2018 or the previous update. Is there a software update from B & O to download? I loved that premium sound, and my computer just doesn't have it anymore. Sure, it has the standard Realtek sound.
- Jesse
If it came from HP, you could probably download it from there. As for compatibility, that may be another matter, which could explain why you don't see it any more.
Probably best to ask a question on HP's forum...
Boo play missing after windows 10 upgrade - HP Support Forum - 5262787
There's a link there to download it...
HP Pavilion 550-153w Desktop PC Product Specifications | HP® Customer Support
I don't understand the problem.
The audio hardware in the PC is Realtek. The Bang & Olufsen player part is software; I believe that it doesn't involve any special hardware or drivers.
Is the Bang & Olufsen software still installed? It appears to not be available for download. (No surprise there.) If it's gone, I don't know how easy it'll be to get it back. I suggest that you contact HP support. I fear that they'll suggest something wonderful like a factory restore.
Have you tried to download from the download link in the article I quoted? What happened?There's a link there to download it...
Boo play missing after windows 10 upgrade - HP Support Forum - 5262787
If the software has been removed during the upgrade due to incompatibility, you can try to find a copy to download and see if that works.
This is a program supplied by HP.
Last edited by dalchina; 13 Oct 2018 at 08:15.
Boo play missing after windows 10 upgrade - HP Support Forum - 5262787
(Sorry, copied wrong link in quoting my previous post above)
- from my post #2
The following link took me to a place to select the type of sound I have. In my case, I don't know if it comes from the speakers or the monitor.
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