After updating iam getting issues


  1. Posts : 1
    I need help!!
       #1

    After updating iam getting issues


    Recently i have updated new version of window 10 but after installing it my audio was not working so i have install driverpack from online but now iam getting some serious problem like my laptop keyboard and mousepad is not working but external keyboard and mouse is working. I need help
      My Computer

  2. dalchina's Avatar
    Posts : 30,079
    Win 10 Pro (1903)
       #2

    Hi, welcome to tenforums.

    To help anyone answering your post can you please complete the specs for your PC (see mine for comparison - click My Computer below my post).

    You can see details e.g. from Device Manager; Windows key + R, msinfo32; Speccy, freeware.
    A tutorial is available if you need one.

    What is your current Windows build?
    Windows key + R, winver

    Sometimes it is necessary to use older drivers, particularly with older PCs.

    Please also post a screenshot of your Device Manager.
    To post a screenshot please use the Insert Image icon above your post. Thanks.
      My Computers

  3. spapakons's Avatar
    Posts : 2,891
    Windows 10 Pro 64-bit 202H (Nov 2020 build 19042.867)
       #3

    Using any auto driver utility in a laptop also installs the touchpad driver. This sometimes is not the correct driver for your exact model, so the touchpad (and in rare cases the keyboard) doesn't work. Open Control Panel, go to Programs and Features and look for Synaptics Touchpad (or similar). Uninstall it, restart and you should be fine.
      My Computer


 

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