Dell Vostro 1720 Alps Touchpad won't work with Windows 10


  1. Posts : 3
    Windows 10
       #1

    Dell Vostro 1720 Alps Touchpad won't work with Windows 10


    Hi, I have reset my Dell Vostro 1720 laptop and re-installed Windows 10 but it is saying the driver for the Alps Touchpad is incompatible with Windows 10, does anybody know where I can find a compatible driver?
    It worked fine when I upgraded from Windows 7 to 10 but since doing the reset and re-install it isn't playing
    Can anybody help please?
      My Computer

  2. spunk's Avatar
    Posts : 2,836
    Windows 10 Pro 64 Bit 20H2
       #2

    Go to theDell Drivers site, find your model, or type in your Service tag $. choose Windows 7 (the latest OS for this computer (ie) 32 bit or 64 bit whatever is your version. Download the ALP's driver
    When the driver downloads it unzips to a file in your C: drive usually C:\Dell\Drivers take note of where. If the driver fails, browse to the unzipped file location, open the folder and right click Setup.exe and choose Properties/Compatibility. Make it compatible with Windows 7. Put a check in the box Run As Administrator apply and OK. Double click the driver to install.
      My Computer


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    Thanks for the instructions, Iíve found it in C:\dell\drivers\R244796 changed the compatibility to Windows 7 and ticked Run this program as an administrator, apply, OK, double clicked on Setup but it still says it doesnít work with this version of windows, Iíve gone back into it and itís retained the settings - any other ideas?
    Thanks for your help :)
      My Computer

  4. spunk's Avatar
    Posts : 2,836
    Windows 10 Pro 64 Bit 20H2
       #4

    Go into the folder and do the same for DPInst.exe. and see how you get on.
      My Computer


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    Itís worked!! Thank you so much :)
    Perhaps you could also offer some magical advice on how to get the digital persona fingerprint reader working, itís not showing as an option on the sign in options?
    Thanks

    If I don't get straight back to you it's because I'm in the UK and off to bed now :) will check back tomorrow...
      My Computer


 

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