New
#81
RestoreUbuntu/XP/Vista/7Bootloader - Community Help Wiki
Would this fix it?
Off Topic for Win 10: Windows 7 Corrupted Partiiton Table & Hard Drive
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New #82
No, that is to fix a bootloader.
Your issue is, and jumanji can explain better, your partitions structure is damaged. What sectors belong to what partitions and if as jumanji suspects, Linux has been loaded, then some of the sectors have been over written.
You had two NFTS folders, one is the 931GB range and one in the 460GB range. You actually can't see the files so there is nothing to load. Add to that that the files in your system reserved / efi partition are also gone.
Think of a fling cabinet dump over and the folders are labelled. What foes back in what drawer.
The real issue is the owner did not do backups. Everything fails, cars, machines, electronics. It is always a hard discussion with the owner but one everyone here has a had with a friend or a client. You can assist her by getting the machine reloaded, back in service and implementing a backup / restoration strategy. The backup strategy should include offsite copies to ensure business continuity.
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New #83
I let her know. She thinks she can get the data back by someone else. I told her that I honestly didn’t think she could.
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New #85
@Caledon Ken, so basically she needs a Dell recovery disk, right? I ran a test on it and it keeps saying the hard drive has failed. I ran this from the Dell diagnostics while it was booting.
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New #86
That is different. Before at least it was scanning.
If it says can't find OS, drive can still be okay. If diagnostics say failed then she needs new HDD or SSD, recovery disk and product key.
A short cut and a better long term solution, find out if software works with Win 10.
If so, buy a license for home, and a drive.
Win 7 comes off support January 2020, 15 months from now, so buying win 7 key, if Dell won't provide, is money not well spent.
I mention SSD as 500GB drives have really come down in price and make devices so much quicker. That said, as a production machine speed may not be an issue. A 1TB HDD can be had for a very reasonable amount in USD.
Replacing drive in that unit is not as simple as I hoped. There are tear down videos on net but it is not the easy access from the bottom type. This is one of those laptops with the drive buried in device.
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New #87
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New #88
If Dell diags say failed then it's likely dead.
You could also try a bootable disk test.
http://knowledge.seagate.com/article...wwlocale=en-ca
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New #89
To avoid confusion:
1.
a) She would be better getting somebody to recover data she wants from the existing hard drive. It can probably be done by anybody who understands how to use data recovery programs.
b) Unless she has copies of any license keys for 3rd party programs, any pc enthusiast should be able to get them from the existing hard drive.
2.
She then probably needs to buy a new hard drive and reinstall windows 7.
3.
a) If windows 7 came oem pre installed, there will be a slic table in the bios which entitles her to whatever windows 7 edition the machine came with. That can be used with a fresh install of the same edition of windows 7 OR to do a free downgrade to windows 10.
b) It is also possible she has a COA sticker somewhere on the machine. That can also be used with a fresh install of the same edition of windows 7 OR to do a free downgrade to windows 10.
c) She shouldn't need to buy another windows license - she already has one.
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New #90
Good points on license but early on Jesse said COA sticker was damaged beyond reading. I figured if sticker on box it won't be in BIOS, could be wrong.
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