Hi all,I have a HP Officejet 4500.The website has no new driver for windows10 so the printer does not work.Any
suggestions or do I throw the printer out,thank-you Tony.
Have you tried an older, e.g. Windows 7 driver in Compatibility Mode? If not give that a try.
Hi, try
Win 10 does not recognize HP Officejet 4500 - Microsoft Community
(I searched for
HP Officejet 4500 "Windows 10"
for you)
I have tried compatibility and still does not work,but thanks for the suggestion.Thanks for the link dalchina,I will try that.
The HP Print and Scan Doctor is a download for every HP Printer, including yours.
https://support.hp.com/us-en/drivers.../model/3919447
Under Utility-Diagnostic Tools.
You will at least get a basic driver, though it may lack some useful features.
Did you try the HP Print and Scan Doctor, which two previous threads (Helmut's and mine) point to apparently with some success?
I did try both suggestions with no success.Could not get the new driver to install or scan doctor.When I tried a message came up that said another instance is already in progress.Can't find anything running at all so gave up.What I did do is plugged the printer in the laptop without installing anything.Would not work of course.Went to devices and printers and the printer is there so clicked on it to make it the default and a message came up saying if I did this windows would no longer take over printer options.So I right clicked on the printer and there were the options to print and scan.Guess windows10 has it's own driver?Anyway it works fine without installing anything.Thanks for everyones help.
I also have this problem with a LaserJet 6L. My solution ? I got Ubuntu to replace Win-10 and it had the printer operative in 10 seconds. So long Microsteal.
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