Windows 10 Mouse Settings Reset on Every Login

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  1. Posts : 2
    Win 10 Pro x64 10.00.10240
       #41

    The reason it can't be found by some people is simply because they don't have a Synaptics device. Alternative hardware will have a different key.

    Cheers,
    Steve
      My Computer


  2. Posts : 1
    Windows 10
       #42

    JessA said:
    Found an answer that worked on another forum. I will copy paste the answer for you all. This solution worked for me, my mouse settings now hold after restarting.

    *****

    I think I found a fix! After mucking around in the registry, trying all sorts of stuff, moving keys around, with some PARTIAL success but not totally satisfactory... something caught my eye...
    Open up regedit.exe
    Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
    Note this is LOCAL MACHINE, not CURRENT USER.
    Look for a key in that Install folder called DeleteUserSettingsOnUpgrade
    Double click and change the value to 0
    Now go back to the Synaptics control panel, set everything how you like, and reboot. See if it holds. It is holding on mine, still have to test on another computer.
    So, this is a sign something weirder is going on behind the scenes, if the driver thinks it is "upgrading" after every reboot.... but anyway, if it works for now, good enough for me!
    I joined just to say thanks for this info. I have a new Win10 laptop and this was driving me crazy, Now let's see what other issues I can find resolutions for here.
      My Computer


  3. Posts : 1
    windows 10
       #43

    No sorry not true


    Barboots said:
    The reason it can't be found by some people is simply because they don't have a Synaptics device. Alternative hardware will have a different key.

    Cheers,
    Steve
    Sorry. I have a Logitech mouse. There is no file under "software" for Logitech.
      My Computer


  4. Posts : 413
    windows 10 2004
       #44

    The trick was to put the Logitech mouse back on the shelf and pull out the Microsoft Sculpt Mouse. No more rolling the mouse wheel, feeling it click and missing at the same time. Logitech has a serious problem with their mice and seemingly are set on not fixing it.
      My Computer


  5. Posts : 1
    Windows 10
       #45

    CheckMate said:
    This solution works ! The instructions were very easy to follow and the settings were retained after multiple test restarts and fast startups. The only quirk that is consistent, is that the features like "Momentum" and Two Finger Scrolling don't kick in for another 11 seconds after I'm already on the desktop, but they kick in automatically, so this is definitely the fix. Windows 10 startup is SLOWER than Windows 8.1 overall, even with an SSD, so that may be part of the delay. I reported the startup slowdown to Microsoft and they took the complaint but also said slowdowns with Windows 10 are a known issue and they're working on it.

    Thanks for the fix.

    UPDATE: There was just a Windows update for the TouchPad which RESET this Registry value for "0" back to "1", but when I changed it again to "0", it now WORKS PERFECTLY, with NO DELAY on the features ! For example, "Momentum" works immediately now as soon as I'm on the desktop !
    I know that this thread is old, but I'm desperate! I have an Asus G750 laptop with Windows 10 preinstalled on it. I also have a Logitech M570 trackball mouse. My trackball mouse is older as I used it on the HP Windows 7 laptop I owned before the Asus and the left button is going bad. I switch my primary button to the right button, but I don't even have to log out or reboot my laptop and the primary button resets after about an hour to the left button. I tried to follow the HKEY command fix, but when I look up the SynTP folder it's a SynTPEnh folder and the DeleteUserSettingsOnUpgrade folder doesn't exist either. I updated my drivers for the touchpad and mouse. Any help with this would be appreciated. Thanks!
      My Computer


  6. Posts : 3
    Windows 10
       #46

    JessA said:
    Found an answer that worked on another forum. I will copy paste the answer for you all. This solution worked for me, my mouse settings now hold after restarting.

    *****

    I think I found a fix! After mucking around in the registry, trying all sorts of stuff, moving keys around, with some PARTIAL success but not totally satisfactory... something caught my eye...
    Open up regedit.exe
    Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
    Note this is LOCAL MACHINE, not CURRENT USER.
    Look for a key in that Install folder called DeleteUserSettingsOnUpgrade
    Double click and change the value to 0
    Now go back to the Synaptics control panel, set everything how you like, and reboot. See if it holds. It is holding on mine, still have to test on another computer.
    So, this is a sign something weirder is going on behind the scenes, if the driver thinks it is "upgrading" after every reboot.... but anyway, if it works for now, good enough for me!
    I'm glad this is working for many of you, but it's NOT working for me, unfortunately. I found the key described and changed the value to 0 as instructed . . . but my settings are still getting reset.

    Any ideas?
      My Computer


  7. Posts : 1
    windows 10
       #47

    I also had the same issue. Mine is a microsoft mouse (blue tooth) none of the suggestions worked for me. I did however find the solution for me. I had thought you only needed to go to settings->devices->mouse & tiuchpad and change the slider for number on lines but no that's not enough. The number of scoll lines reset to 20 on every login or reboot. Finally I woke-up and after changing the slider to my preferred 5 lines I clicked on "addition mouse options". Under the heading "Wheel" my number 5 showed up. Good but still not enough. You need to go to the tab called "Mouse and Keyboard Center" and click on the blue hyperlink "Click here to change microsoft mouse settings" and after a few seconds yet another dialog box shows up with additional sliders. The top is (you might guess) set for 20 lines. Changing it to my 5 lines and all is right with windows 10. My number of scroll lines is no longer reset to 20 lines on each login or reboot. I hope this helps someone else.
      My Computer


  8. Posts : 1
    Windows 10
       #48

    I'm still seeing this problem after making the easy Registry edit. Initially, it seemed to have work and my settings weren't discarded after a reboot. Then, a few days later, the problem was back. The Registry value is still 0, but the number of lines had increased from 1 to 3. For this device, 3 scrolls more than a full screen even with acceleration turned off and vertical scrolling set to slow. This is a Microsoft Sculpt mouse.
    Windows 10 Mouse Settings Reset on Every Login-20170321-194815.png
    1. Vertical scrolling on and slow. Acceleration off.
    2. Set to 1, but sometimes returns to 3 following a reboot.
    3. Registry value set to 0.

    I use this computer with the cover closed, so for now I've also turned off the ThinkPad TrackPoint and TouchPad. Whether that will have any effect is to be determined, but I also noticed that 4 pointing devices are present. Previously a Logitech mouse was attached.
    Windows 10 Mouse Settings Reset on Every Login-20170321-201101.png
    So I'm thinking about using the Device Manager to delete all the devices and let Windows find them again. Or would that just be a waste of time?
    Thanks.
      My Computer


  9. Posts : 1
    Windows 10
       #49

    My usb or wireless mouse settings are not saved after I set the wheel scroll number after sleep or reboot. I tried the previous suggestions but do not find a HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics in my regedit anywhere. Have tried searching for synaptics, synTP, mouse, deleteusersettings, etc. and find none in my regedit.
      My Computer


  10. Posts : 1
    Windows
       #50

    I had a similar issue: for 2 accounts on my PC, the mouse settings were saved when logging out, but for 2 other accounts, they were not. I was trying to swap the primary and secondary button on my mouse for all 4 users.

    I -think_ I have solved it now. My solution:

    go to Registry Editor
    go to entry Computer\HKEY_USERS\<user string>\Control Panel

    There should be a folder ("key") called Mouse there. For my accounts that worked, there was a setting SwapMouseButtons with value=1. But for the other two accounts, the folder "Mouse" was missing alltogether.

    The fix was simply to create the folder (key) "Mouse", the string "SwapMouseButtons" and set its value to 1.

    Now the mouse button settings seem to be retained for all users.
      My Computer


 

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