Mouse stopped working all-together


  1. Posts : 1
    Windows
       #1

    Mouse stopped working all-together


    I'm not sure if this kind of thing should be posted in another category (if that's the case, I apologize) but, oh well. My mouse is a jedel brand wired gaming mouse. It had been working just fine for the past 3-ish months i've had it. An hour or so ago, the cursor stopped moving. I luckily was able to look up a fix online and dealt with that. 5 minutes later, the cursor just straight up vanished. I looked up a fix for that as well and it worked for a while (In both cases I had to uninstall the drivers and restart my computer) but after another 5 or so minutes passed by, it vanished again, and I have not been able to fix it. I tried everything that's cited on the internet, including official Windows 10 tutorials, to no avail. If anyone has a solution (that isn't "get a new mouse", too obvious, and I would have done it if I wasn't low on cash), feel free to post it below. I would really appreciate it, since my pc is practically unusable for the time being.
    Extra: Here is a list of things I've tried:
    -Repeatedly unplug and replug the mouse
    -Plug it into different USB ports
    -Update it's drivers
    -Uninstall it's drivers (dozens of times)
    -Disable "hide mouse while typing" in the mouse settings
    -Unplug the mouse until the device manager refreshes and doesn't display it, and then replug it
    -Restart my computer
    -Turn off my computer
      My Computer


  2. Posts : 42,986
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    What sort of PC? Laptop? Desktop? No specs... click My Computers under my post for an example. Tutorial available to help if needed.

    winver? The forum prompted you so we don't have to keep asking..

    Clearly, since your mouse comes with its own drivers, the first thing to try is a different mouse. I'm not saying 'get a new one' - if you have one 8 years old.. try it.

    Separate the issues. If a different mouse still has problems, then you know it's not just that. If it's fine... well..

    If you have only that mouse and can't beg or borrow another... try booting to Safe Mode. Does the mouse work then?
      My Computers


  3. Posts : 98
    Win 10 Pro 21H2
       #3

    Buy another mouse, preferrably a different brand.
      My Computer


  4. Posts : 6,319
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #4

    Please edit your profile with ALL your hardware specs. It will help us to help you
    System Specs - Fill in at Ten Forums

    Did you try the mouse on another USB port?
    If you plug in a USB flash drive, is it recognized?
    Can you see any mouse led?
      My Computers


  5. 3nd
    Posts : 860
    Zorin Lite
       #5

    Faulcron said:
    I'm not sure if this kind of thing should be posted in another category (if that's the case, I apologize) but, oh well. My mouse is a jedel brand wired gaming mouse. It had been working just fine for the past 3-ish months i've had it. An hour or so ago, the cursor stopped moving. I luckily was able to look up a fix online and dealt with that. 5 minutes later, the cursor just straight up vanished. I looked up a fix for that as well and it worked for a while (In both cases I had to uninstall the drivers and restart my computer) but after another 5 or so minutes passed by, it vanished again, and I have not been able to fix it. I tried everything that's cited on the internet, including official Windows 10 tutorials, to no avail. If anyone has a solution (that isn't "get a new mouse", too obvious, and I would have done it if I wasn't low on cash), feel free to post it below. I would really appreciate it, since my pc is practically unusable for the time being.
    Extra: Here is a list of things I've tried:
    -Repeatedly unplug and replug the mouse
    -Plug it into different USB ports
    -Update it's drivers
    -Uninstall it's drivers (dozens of times)
    -Disable "hide mouse while typing" in the mouse settings
    -Unplug the mouse until the device manager refreshes and doesn't display it, and then replug it
    -Restart my computer
    -Turn off my computer
    have you read through THIS?
      My Computer


  6. Posts : 1,345
    Windows 10 Pro 64-bit
       #6

    @Faulcron post #1

    "I would really appreciate it, since my pc is practically unusable for the time being." indicates you have a desktop, not a laptop.
    Is that the case?

    Have you tried the " jedel brand wired gaming mouse" on another PC?

    "It had been working just fine for the past 3-ish months i've had it."
    If you have the previous mouse, is it wired or wireless & does it work?

    Does the keyboard, wired or wireless work?

    I agree with dalchina in post #2
    "If you have only that mouse and can't beg or borrow another... try booting to Safe Mode. Does the mouse work then?"
      My Computer


  7. Posts : 14,020
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #7

    I agree with having a backup mouse and keyboard, never know when will be needed. My setup is a bit different from most, have 4 computers with different Operating Systems connected through a KVM [Keyboard Video Mouse] switch and wired keyboard and mouse. I mostly used Bluetooth mice with my Notebooks as BT is part of the Wireless adapter. Some newer desktops are coming with both Ethernet and Wireless networking and may also include BT.

    As for software for the mouse, I haven't seen many in several years that came with software, have/had support built into Windows. I'm not a gamer so haven't experienced the more 'esoteric' mice.
      My Computers


  8. Posts : 2,191
    Windows 10 Pro 64-bit v22H2
       #8

    What mouse do you have? For example, I have a Logitech M510.

    Do you know someone else with a computer? Maybe you could borrow their mouse long enough to see if their mouse works with your computer. If it does then you have no choice but to buy another mouse.
      My Computers


  9. Posts : 7,905
    Windows 11 Pro 64 bit
       #9

    If a wireless mouse then change the battery and put the mini USB receiver at the end of a USB extension cable under the monitor so it's close to the keyboard and mouse.
      My Computers


 

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