Windows 10: Windows 10 Mouse Settings Reset on Every Login Solved

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  1.    20 Jan 2016 #31

    Hi all!

    I have a same kind of issue as you guys have, except I'm on desktop PC and only touchpad I have is on Logitech's K400 wireless keyboard. In addition, I have a Logitech G510 keyboard and a G500 mouse. What my problem exactly is that my vertical scroll lines keep resetting to 1 every now and then. The correct one is 5 lines per scroll.

    I've tried changing settings through regedit, well... 5 lines remain there, though Control Panel shows 1. I've tried reinstalling drivers to all devices, no change. I even tried 3rd party software called X-mouse button control which would "override" other settings. Still no change.

    Any help?

    EDIT: the registry key I edited is at HKEY_Current_User/Control Panel/Desktop/WheelScrollLines. Forgot to mention that.

    EDIT: Now I removed an USB hub and the wireless receiver. Let's see if that has any effect....
      My ComputerSystem Spec

  2.    20 Jan 2016 #32

    Hit the KKEY - Current - User Control Panel and that should fix the problem.
      My ComputerSystem Spec

  3.    21 Jan 2016 #33

    Actually it seems to be working now, unplugging USB hub and receiver seemed to do the trick.
      My ComputerSystem Spec

  4.    09 Feb 2016 #34

    This just works


    JessA said: View Post
    Found an answer that worked on another forum. I will copy paste the answer for you all. This solution worked for me, my mouse settings now hold after restarting.

    *****

    I think I found a fix! After mucking around in the registry, trying all sorts of stuff, moving keys around, with some PARTIAL success but not totally satisfactory... something caught my eye...
    Open up regedit.exe
    Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
    Note this is LOCAL MACHINE, not CURRENT USER.
    Look for a key in that Install folder called DeleteUserSettingsOnUpgrade
    Double click and change the value to 0
    Now go back to the Synaptics control panel, set everything how you like, and reboot. See if it holds. It is holding on mine, still have to test on another computer.
    So, this is a sign something weirder is going on behind the scenes, if the driver thinks it is "upgrading" after every reboot.... but anyway, if it works for now, good enough for me!
    I had this issue when I upgraded from 7 to 10. Specifically the devils invention, Tapping (shudders)
    Take Tapping off and after a reboot, Tapping is back.

    Ok, its some old vs. new upgrade to Win 10 issue right? Wrong.....

    The said laptop died (RIP) and I bought a new Notebook (HP again) with Win 10 installed

    Tapping comes back on after a reeboot.

    So, its a HP Synaptic issue, or its a WIN 10 issue, or my new laptop was upgraded at the reseller?

    I think its the first one.

    So type regedit into search and click regedit.exe, and follow the clever mans instructions above.

    It just works.

    1 issue (no biggie) is that the synaptics driver wont update (yay...no tapping) but thats just it, it wont ever update to a newer version.

    Who cares, its just a mouse driver.

    (When Im bored, I like to Tap icons and links and see that it does nothing)
      My ComputerSystem Spec

  5.    18 Feb 2016 #35

    Mouse settings


    Rollerdog said: View Post
    I think you need to save the mouse scheme after you apply the new changes. You can also create a new scheme (give it a new name) and save it. It will always load the last saved scheme at reboot.
    How can one save the mouse scheme?
      My ComputerSystem Spec


  6. Posts : 1
    Windows XP Professional
       27 Feb 2016 #36

    Thank you


    JessA said: View Post
    Found an answer that worked on another forum. I will copy paste the answer for you all. This solution worked for me, my mouse settings now hold after restarting.

    *****

    I think I found a fix! After mucking around in the registry, trying all sorts of stuff, moving keys around, with some PARTIAL success but not totally satisfactory... something caught my eye...
    Open up regedit.exe
    Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
    Note this is LOCAL MACHINE, not CURRENT USER.
    Look for a key in that Install folder called DeleteUserSettingsOnUpgrade
    Double click and change the value to 0
    Now go back to the Synaptics control panel, set everything how you like, and reboot. See if it holds. It is holding on mine, still have to test on another computer.
    So, this is a sign something weirder is going on behind the scenes, if the driver thinks it is "upgrading" after every reboot.... but anyway, if it works for now, good enough for me!
    Thank you very much for sharing this tip. It seems to have done the trick on an upgraded Windows 10 installation from Windows 8.1.

    Matt.
      My ComputerSystem Spec

  7.    10 Mar 2016 #37

    JessA said: View Post
    Found an answer that worked on another forum. I will copy paste the answer for you all. This solution worked for me, my mouse settings now hold after restarting.

    *****

    I think I found a fix! After mucking around in the registry, trying all sorts of stuff, moving keys around, with some PARTIAL success but not totally satisfactory... something caught my eye...
    Open up regedit.exe
    Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
    Note this is LOCAL MACHINE, not CURRENT USER.
    Look for a key in that Install folder called DeleteUserSettingsOnUpgrade
    Double click and change the value to 0
    Now go back to the Synaptics control panel, set everything how you like, and reboot. See if it holds. It is holding on mine, still have to test on another computer.
    So, this is a sign something weirder is going on behind the scenes, if the driver thinks it is "upgrading" after every reboot.... but anyway, if it works for now, good enough for me!
    I have a new HP laptop that came with Windows 10 pre-installed, and I was having the same problem with the Synaptics Clickpad resetting itself after every reboot.
    I tried this fix posted by JessA and it worked perfectly.
    It was very easy to find the location by using the regedit command, and follow the instructions given above.
    As far as I am concerned this problem is indeed "solved".
    Thanks to all who took the time to create and post the fix for this issue.
    Peace!
    razzell2
      My ComputerSystem Spec

  8.    10 Mar 2016 #38

    JessA said: View Post
    Found an answer that worked on another forum. I will copy paste the answer for you all. This solution worked for me, my mouse settings now hold after restarting.

    *****

    I think I found a fix! After mucking around in the registry, trying all sorts of stuff, moving keys around, with some PARTIAL success but not totally satisfactory... something caught my eye...
    Open up regedit.exe
    Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
    Note this is LOCAL MACHINE, not CURRENT USER.
    Look for a key in that Install folder called DeleteUserSettingsOnUpgrade
    Double click and change the value to 0
    Now go back to the Synaptics control panel, set everything how you like, and reboot. See if it holds. It is holding on mine, still have to test on another computer.
    So, this is a sign something weirder is going on behind the scenes, if the driver thinks it is "upgrading" after every reboot.... but anyway, if it works for now, good enough for me!

    Thank you !!
    Specially created an account on this forum to post this comment
      My ComputerSystem Spec


  9. Posts : 2
    Win 10 Pro x64 10.00.10240
       11 Mar 2016 #39

    Just a quick addition... I tried the "solved" approach but I gather it's for specific hardware. So I set about searching the registry broadly using the term "mouse", and needless to say there was a lot of F3 pressing to be done. However I did eventually find the location of the key requiring adjustment. For my Logitech keyboard and mouse combo the key which required changing was at:

    hkey_current_user/SOFTWARE/Logitech/KHAL

    Anecdotally, I was flipping the mouse buttons in Control Panel then finding them reverted as per other's experiences. Speculating retrospectively... I possibly should have been changing them over in the Logitech app? I have a suspicion that Windows settings and the hardware provider's settings are getting in conflict, a thought which came to me when I noticed there are Control Panel registry keys for mouse functions which are repeated in the hardware manufacturer's registry settings. You can't have two systems in charge of one thing!

    Anyway... if you are not finding a solution within the specific instructions previously listed, perhaps dredge the registry for "mouse" as I did. It may take fifteen minutes of looking at irrelevant keys, but it's likely you will also hit on "the one" to solve your troubles.

    Cheers,
    Steve
    Last edited by Barboots; 11 Mar 2016 at 08:38. Reason: Clarity
      My ComputerSystem Spec

  10.    19 Mar 2016 #40

    Great it worked ! I don't know why some of us here couldn't able to find the registry key. I found it, changed it to "0" my settings are indeed the same before restart.

    One more Happy Person from Netherlands !

    For everyone the version I'm using is 19..0.12.98

    If nothing works, modify your synaptics settings and save the profile. you change it all the time with one click at the system tray. Just better option than changing all the properties again and again.



    JessA said: View Post
    Found an answer that worked on another forum. I will copy paste the answer for you all. This solution worked for me, my mouse settings now hold after restarting.

    *****

    I think I found a fix! After mucking around in the registry, trying all sorts of stuff, moving keys around, with some PARTIAL success but not totally satisfactory... something caught my eye...
    Open up regedit.exe
    Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
    Note this is LOCAL MACHINE, not CURRENT USER.
    Look for a key in that Install folder called DeleteUserSettingsOnUpgrade
    Double click and change the value to 0
    Now go back to the Synaptics control panel, set everything how you like, and reboot. See if it holds. It is holding on mine, still have to test on another computer.
    So, this is a sign something weirder is going on behind the scenes, if the driver thinks it is "upgrading" after every reboot.... but anyway, if it works for now, good enough for me!
      My ComputerSystem Spec


 
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