Where to connect Logitech Premium Headset

bondy99 · 15 Sep 2018

Hi,
Some time ago before Windows 10 I purchased a Premium Headset made by Logitech, it has two plugs, one black, the other pink or orangey pink.

The black plug looks like the headset plug, the other looks like it has a USB symbol but its round like plug.

I connected it to the front of my pc. It didn't like that, no connection, so I went to the back of my pc and connected black lead into black socket (audio headphone), the other into what looks like pink/orange socket.
I received a message saying plug is connected to Realtek audio.

However, I still get no sound from the headphones, I do not know if the mouthpiece works as yet. I was going to use it when using Skype.

Does my external speakers need to be disconnected for the headset to work or it should not matter?

I have an Asus Motherboard.
Regards.
Peter

bobkn · 16 Sep 2018

The green socket on the motherboard's I/O panel is stereo out. The pink is for microphone in. (The black plug is for the rear channels for 5.1 or 7.1 channel sound.)

Connect the black plug from the headphones to the green socket. Pink to pink.

I imagine that you'd have to remove your external speakers to free up the green socket.

Did you plug the headphone into your front panel audio ports correctly? On my (Corsair) case, there's a headphone symbol next to one port, and a mic symbol next to the other. The black plug goes into the headphone jack.

bondy99 · 16 Sep 2018

Hi bobkn,

Thanks for your reply and much appreciate your help. No, I have not disconnected the external speakers to free up the green socket.

I did try to connect the headphone into the front panel , I'm sure it when into the correct ports. It had no notification to let me know new device detected or words to that effect..

I'm going to take a photo of the front and rear panel as well as the headset plugs.Don't know if I can post them on here as reference.

Thanks

CountMike · 16 Sep 2018

It would be most helpful if you fill up "My Computer".

bondy99 · 16 Sep 2018

CountMike said:

It would be most helpful if you fill up "My Computer".

I have no idea what you're on about

CountMike · 16 Sep 2018

bondy99 said:

I have no idea what you're on about

Where to connect Logitech Premium Headset-image.png

This, It's important to know which kind of HW you have.

bondy99 · 16 Sep 2018

Ok,

My Computer,
O.S. Currently Windows 10 Pro
64 bit

essenbe · 16 Sep 2018

Please fill out your System Specs

Information

Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Specs - Fill in at Ten Forums

This will also show how to upload and post screenshots or pictures here. How to Upload and Post Screenshots and Files at Ten Forums | Windows 10 Tutorials

bondy99 · 16 Sep 2018

.
Hi essenbe,
Thanks for your message.

My pc was built from scratch and not purchased ready made from a shop outlet.

I'll try to provide the information you require, please bear with me whilst I navigate the device for the specs.
Cheers.

Not sure if this image will work but can only go on what I can access in my device

Edwin · 16 Sep 2018

@bondy99

Do you have a dual input on the front, or single?

If it's single, you may need one of these...