Press the Win Key+S in the Search box type OSK and press Enter. Try using the On Screen Keyboard, if the same keys don't work here, then there is a computer issue, if they work then your Keyboard needs to be replaced
Last edited by spunk; 15 Sep 2018 at 15:52.
It's feasible. The expense will depend on who does it. A replacement keyboard costs as little as $13US (eBay). If it ships from China, it'll be a few weeks before it arrives. The level of difficulty wouldn't be too bad: just removing many little screws, and then prying the case apart. The keyboard is connected using a ribbon cable, which is held in place with a connector that flips open (with a small plastic pry tool or your thumbnail).
Best thing to do is to look for a how-to video. Or see if you can find a technician's manual for that laptop. These usually show how to remove & replace specific components. However, I'm not having much luck finding one, though I did find this potentiallyi useful TechWalla article: How to Take Apart ASUS Laptops.
HTH,
--Ed--
Last edited by EdTittel; 16 Sep 2018 at 09:49. Reason: Shorten URL
Thanks everyone for your help in diagnosing the issue. I will see about fixing the Asus much later -- after I've fully set up its replacement, my new Huawei, which I'm excited to get. The silver lining is getting the new laptop while not feeling as guilty about spending money for it since my current laptop has decided to misbehave.
That's still a pretty good laptop, there are much worse newest ones that that one. Well worth changing KB and adding an SSD.
Hi there
@LGM
Usually the most difficult part of fixing a laptop (once you've worked out how to start unbolting the case ) !! is to separate the screen CAREFULLY -- it's OK provided you watch for very thin wires and I'd suggest using tweezers and one of those 3rd hands (adjustable thing with loads of crocodile clips). Use a watchmakers lamp or a decent small bright torch --the small Fenix 1000 lumens ones are great -- set it on lowest setting though when working indoors !! and take pics on your phone or make notes just in case you disconnect something.
One of these is brilliant :
Once you've disentangled the screen the keyboard is generally pretty easy to disconnect.
I replaced a GB UK keyboard on an HP envy with an ISL one -- wasn't too hard.
The most difficult thing you'll probably find is sourcing a replacement keyboard !!! -- using a wireless external keyboard is OK at home but if you travel with laptop not a very practical idea.
If you aren't "Engineering" inclined practice on some fiddly bits of junk before taking laptop apart !!! and backup any important data before starting.
Cheers
jimbo
Thanks for the suggestions about fixing the old Asus. I probably won't due to the fact that when I plug in the AC adapter into the side of the case, that connection is very loose, and I have to wiggle it often to get it to charge. So there's something wrong there too. It's like two strikes and you're out. I will just save the SSD inside, then see if there is any significant value for selling the laptop for parts on eBay. If not, I'll just junk it.
I've had it with Asus for now. My Asus dual sim phone also malfunctioned the same week. The two sim slots suddenly read as unavailable. When I put the sim cards in another phone, they work fine. So I've come to the conclusion Asus uses inferior parts. I used to be a big fan of theirs.
In the meantime, I'm enjoying my new Huawei, but it's a royal pain in the butt to set up all the programs again. The Matebook X Pro is really a nice design, and using a 3:2 ratio screen again is a joy. There's so much more valuable screen space to use.
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