New
#11
Well, your parsing of that cryptic reply is as good as mine. I bet it's from some guy in India who's just copy-and-pasting it off the pre-written sheet. That's the sad state of affairs with tech support these days. That is why public forum like this one is a million times more helpful.
So going back to your point. It's hard to tell which is the "primary" drive on this board. It has three M.2 slots labeled as:
M2P_32G
M2M_32G
M2Q_32G
and 8 internal SATA ports. I don't have anything plugged into SATA yet.
I was intending to use two NVMe M.2 drives. One is Samsung 970 PRO 512GB as a boot drive C: and then 970 EVO 1TB as a data drive D:. Both are currently plugged into the motherboard.
So I plugged in 970 PRO into M2P_32G slot and 970 EVO into M2M_32G slot.
This is how it looks in the BIOS:
But again, like I said before I already tried the same steps he's suggesting there with the 970 PRO drive. I am messing with 970 EVO now because it doesn't require re-installation of the OS.
I know what they are doing there -- they try to give me something that involves a lot of work, hoping that I would go away. (To do what that Samsung guy suggested would require several hours of work.)
As for taking it back, to be honest, I don't even know who to blame here. Is it the motherboard? Is it the SSD? Why would it not encrypt as drive D? Or is it Windows 10 or some driver that is missing?