Realtek Win10

  1.    #1

    Realtek Win10

    Hey Guys,

    I just brought Myself Asus Tuf gaming laptop and it won’t pick up the mic on my headset Razer Kraken Pro the one with 3.5 jack, in the device manager I have Realtek(R) Audio and Intel(R) Display Audio and also Nvidia Virtal Audio, for some reason when in sound manager the intergrated mic overcomes the headset mic, even if I try to set up the mic as “Headset” it’ll still be the intergrated mic, it’s really annoying.... I plug the headset into my old hp pavilion also win 10 and I get the pop up from Realtek saying it’s been dectected and the head works great... my new laptop the TUF I get nothing when plugging in the headset... I must say the hp also shows in the device manager “Realtek HD Device Manager” and the Asus shows “Realtek(R) Audio” are these the same thing or what? Rally annoying having spent £1299.00 on a laptop that can’t do what my £350 laptop can do.... please help me!!!
      My ComputerSystem Spec

  2.    #2

    Hi Dean and welcome to 10F.
    Is this your laptop: ASUS TUF Gaming FX504 | Laptops | ASUS Global
    If it is, it has only one I/O sound port (1 x COMBO audio jack) that handles both headphone output and microphone input.
    Now about your headset, how many connectors or if one how many rings does it have ?
      My ComputersSystem Spec

  3. Posts : 1,289
    Windows 10

    There are 2 kinds of 3.5 mm Combo audio jacks, the Mic maybe on contact 3 (ring), or 4 (sleeve) from the tip.
    You would have to check your Laptop and Headset for what standard each actually uses.
      My ComputerSystem Spec

  4.    #4

    Right-click the speaker icon in the lower right corner of the screen, select "Sounds", click on the "Recording" tab, highlight the headset microphone, click "Set Default", then click "OK".

      My ComputerSystem Spec


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