Intel Driver & Support Assistant Update Failure Solved

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  1. Posts : 9
    Windows 10 Pro 1709 16299.19
       #1

    Intel Driver & Support Assistant Update Failure


    I'm running A Sony Vaio with Windows 10 Build 1803. Intel HD Grapics 4000 Ver: 10.18.10.4885. When I run the tray app it says there's an update for Intel Driver & Support Assistant. I click on download and I get this

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ID:	198059
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      My ComputerSystem Spec

  2.    #2

    Harley51 said: View Post
    I'm running A Sony Vaio with Windows 10 Build 1803. Intel HD Grapics 4000 Ver: 10.18.10.4885. When I run the tray app it says there's an update for Intel Driver & Support Assistant. I click on download and I get this

    Click image for larger version. 

Name:	image.png 
Views:	67 
Size:	14.0 KB 
ID:	198059
    Click image for larger version. 

Name:	image.png 
Views:	66 
Size:	8.4 KB 
ID:	198060
    Click image for larger version. 

Name:	image.png 
Views:	66 
Size:	2.8 KB 
ID:	198061
    Install Intel Installation Framework" or "Intel Management Engine Components" and that should fix the problem.
      My ComputersSystem Spec

  3. bro67's Avatar
    Posts : 7,012
    Mac OS High Sierra 10.14.3 Beta (18D21c)
       #3

    3.5.0.3 is the latest. It has been known to not install, since it is a very outdated piece of software.
      My ComputerSystem Spec


  4. Posts : 26,393
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    Earlier this year I had had a problem with Intel software. They have support to fix their software. They were not able to fix the problem but I was able to and then they asked for the fix. So give them a try since they are free and may already have seen the problem and came up with a fix.

    These are some trial and error steps:
    1) Use control panel to uninstall the software
    2) If there is any question about the uninstallation try Revo uninstaller
    3) Reinstall the software in safe mode with networking
      My ComputerSystem Spec


  5. Posts : 1,287
    Windows 10
       #5

    You don't need that at all, old Bloatware. Just uninstall it.
    Windows updates does the updating. You have the latest Intel HD 4000 driver anyway.

    You may have additional trivia like Intel Management Engine Components and Intel Rapid Storage Technology. Again just leave them to Windows updates.
      My ComputerSystem Spec


  6. Posts : 9
    Windows 10 Pro 1709 16299.19
    Thread Starter
       #6

    The problem is Helmut it won't uninstall even with using Revo uninstaller
      My ComputerSystem Spec


  7. bro67's Avatar
    Posts : 7,012
    Mac OS High Sierra 10.14.3 Beta (18D21c)
       #7

    Harley51 said: View Post
    The problem is Helmut it won't uninstall even with using Revo uninstaller
    Try Safe mode.
      My ComputerSystem Spec


  8. Posts : 9
    Windows 10 Pro 1709 16299.19
    Thread Starter
       #8

    Already tried Safe Mode.
      My ComputerSystem Spec

  9. bro67's Avatar
    Posts : 7,012
    Mac OS High Sierra 10.14.3 Beta (18D21c)
       #9

    Harley51 said: View Post
    Already tried Safe Mode.
    Try rolling back in System Restore before installing.
      My ComputerSystem Spec


  10. Posts : 9
    Windows 10 Pro 1709 16299.19
    Thread Starter
       #10

    System Restore won't work because the software was installed a long time ago. Does Intel have a uninstaller for their software.
      My ComputerSystem Spec


 
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