Unknown Device


  1. dabour
    Posts : 47
    Windows 10 1803
       New #1

    Unknown Device


    After updating to Windows 10 1803 Build 17134.167 noticed that this driver “PCI data acquisition and signal processing controller” is missing and sub-device “unknown device” in the Device Manager.
    Unknown Device-unknown-device.png
    I downloaded the chipset and WLAN drivers from HP, but they will not install. The installation starts, unzips files and then empty CMD screen appears and stays empty for a while then closes, a pop up says that all installation is complete and asks me check the log file, which I never managed to find.

    I will be grateful for any help, or point me where I can find a solution.
      My Computer
    Quote Quote

  3. Caledon Ken
    Posts : 30,187
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi dabour.

    To get detailed information on what your machine is looking for ....

    Right click Unknown Device > then Properties > Details tab > In property box use drop down to click on Hardware Ids > cut and paste first line from "Value" box into Google.

    Should give you more details on what driver you are looking for. Get driver from your vendor site.

    Repeat for PCI Data Acquisition and Signal Processor shown in screen shot


    Ken
      My Computer
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  4. dabour
    Posts : 47
    Windows 10 1803
    Thread Starter
       New #3

    Hi Ken,

    Thank you very much for your answer. I'm working with HP support now on this they replied to me after I post here.

    Anyway what you kindly mentioned is exactly what they asked me to do.
      My Computer
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  6. Caledon Ken
    Posts : 30,187
    Windows 11 Pro x64 Version 23H2
       New #4

    Hope you got it sorted.
      My Computer
    Quote Quote

 

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