Windows 10: Unknown USB Device (Device Descriptor Request Failed) Solved


  1. Posts : 3
    Windows 10 Home
       29 Jun 2018 #1

    Unknown USB Device (Device Descriptor Request Failed)


    Hello,

    I just finished my exams today and wanted to play again with my Madcatz TES+ Fightstick, the last time i used it, it worked flawless but this time the moment i plugged the usb i got this pop up with the warning .

    1. Tried sfc/scannow.
    2. Tried USB power systems.
    3. Tried turn on fast.
    4. BIOS are on the last version
    5. Tried to reinstall USB Hub, tried to delete replug the device thousand times.
    6. Madcatz drivers wont install through the interface since the device is not detected.



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    Any help would be really apreciated.

    Thanks
      My ComputerSystem Spec

  2.    30 Jun 2018 #2

    Hi

    Try the device in another PC and also another USB port.

    Make your you restart instead of shutting down before trying in another USB port.

    What happens in these 2 x scenarios please?
      My ComputerSystem Spec


  3. Posts : 3
    Windows 10 Home
    Thread Starter
       30 Jun 2018 #3

    hdd23 said: View Post
    Hi

    Try the device in another PC and also another USB port.

    Make your you restart instead of shutting down before trying in another USB port.

    What happens in these 2 x scenarios please?
    Tried on another PC (laptop) with the same SO (w10). Windows wasnt able to recognize the device, it just showed as unknown device on the device manager and i couldnt install the drivers either though the device manager or using the Madcatz software.

    As i recall, when i used this device it was just plug and play and u could install this drivers to have more compatibility with some game. Seems like either the cable or the device is broken or its not getting enough energy from the port.

    I will try the device on my PS4 later and will update.

    Thanks for the help
      My ComputerSystem Spec

  4.    30 Jun 2018 #4

    No worries. Normally it's either drivers or Windows has remembered a power issue on that particular USB port hence the reboot and swap ports suggestion. If you have a POWERED hub, try plugging it into that as will eliminate power delivery as an issue.

    On a desktop, for example, the front ports are far more flaky than the rear and USB 2.0 worse than USB 3.0 - power wise.

    Keep us posted and good luck
      My ComputerSystem Spec

  5.    30 Jun 2018 #5

    Pelase confirm that you are at Build 1803.
    Last time you use it was also at Build 1803 or was other W10 Build?

    I have a USB TV-Stick that is not working in 1803, but it works very well in 1709.
      My ComputerSystem Spec


  6. Posts : 3
    Windows 10 Home
    Thread Starter
       02 Jul 2018 #6

    Thanks for the help guys, i tried almost everything but the stick was dead. Tried to plug it on my ps4 as it was compatible and had no response.

    Got my refund on the device tho.

    Thanks
      My ComputerSystem Spec


 

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