TouchPad problem

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  1. Caledon Ken's Avatar
    Posts : 20,314
    Windows 10 Pro x64 Version 1909
       #71

    I would use the utility to remove all touchpad drivers, then scan for new hardware and see what Windows installs. Scan I think is under Action in device manager.

    A reboot will cause scan.

    If it won't go try V22ish
      My Computer


  2. Posts : 251
    w10 1803
    Thread Starter
       #72

    Caledon Ken said:
    I would use the utility to remove all touchpad drivers, then scan for new hardware and see what Windows installs. Scan I think is under Action in device manager.

    A reboot will cause scan.

    If it won't go try V22ish
    By utility do you mean driver store?

    As we did the reg fix for driver updates will it pick up a new driver?

    When I remove the driver it will ask to reboot and at this point I think it will install what it finds?

    I might create a restore point before I do this just in case
      My Computer

  3. Caledon Ken's Avatar
    Posts : 20,314
    Windows 10 Pro x64 Version 1909
       #73

    Yes driver store

    I would initial leave registry as is.

    Remove all drivers and reboot.

    Lets see if it works.

    If it doesn't apply the latest from Softpedia
      My Computer


  4. Posts : 251
    w10 1803
    Thread Starter
       #74

    So I removed the driver i was using via Drive Explorer I was using v15.8

    rebooted and i was still using the same driver
    I uninstalled via device manager and it installed v 15.8

    I manually then installed v 18.x and that worked

    i then uninstalled that and used v24.x and thats now working

    lets see how I get on with that?

    Thanks again
      My Computer

  5. Caledon Ken's Avatar
    Posts : 20,314
    Windows 10 Pro x64 Version 1909
       #75

    You are determined... Good Luck !!
      My Computer


  6. Posts : 251
    w10 1803
    Thread Starter
       #76

    Lol I sure am I hate having to use my usb mouse as the touchpad when it works is so useful and makes it easier to use the laptop on my lap etc.

    Plus helps when I'm djing as I don't nerd the mouse and can scroll up and down through a list of tracks in no time rather than having to faff around and for the mouse
      My Computer


  7. Caledon Ken's Avatar
    Posts : 20,314
    Windows 10 Pro x64 Version 1909
       #77

    Hey I understand.

    My wife says I'm stubborn, I tell her I'm determined. Huge difference.
      My Computer


  8. Posts : 251
    w10 1803
    Thread Starter
       #78

    Caledon Ken said:
    Hey I understand.

    My wife says I'm stubborn, I tell her I'm determined. Huge difference.
    I agree.... My wife's stubborn.. I'm determined
      My Computer

  9. Caledon Ken's Avatar
    Posts : 20,314
    Windows 10 Pro x64 Version 1909
       #79

      My Computer

  10. sn00ker's Avatar
    Posts : 544
    10 pro 64
       #80

    Is this laptop still under warranty and is the windows install from toshiba OEM preinstall version with all the software bloatware programs, in another word the original windows that came with the laptop ? I would say its actually another program causing the issues that got preinstalled
      My Computer


 

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