Windows 10: TouchPad problem

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  1.    17 Jul 2018 #121

    dalchina said: View Post
    Attachment 196161
    Go Advanced, Manage Attachments

    Also paper clip icon

    Or you could post a screenshot of smaller items.


    See under FAQ at top for how to use the forum.
    Board FAQ
    sorry being a fool by not checking the advanced options
      My ComputerSystem Spec

  2.    17 Jul 2018 #122

    HKU\S-1-5-21-4288462845-2208481479-818722694-1001\Software\Elantech\DeviceInformation\Port0_MasterEnable: 0x00000001
    HKU\S-1-5-21-4288462845-2208481479-818722694-1001\Software\Elantech\DeviceInformation\Port0_MasterEnable: 0x00000000

    (And just to check- 'cos I forgot first time- did you click 'Apply' after disabling the touchpad before taking the snapshot? - there may be two pairs of results, one related to the state of the button, one the state of the device).

    Now, the next thing to do is this:
    Enable the touchpad, check the state of the relevant key.
    Wait for the touchpad to be disabled.
    Check the key has indeed changed.

    It's ok, I recall struggling with that first time round.
      My ComputerSystem Spec

  3.    17 Jul 2018 #123

    See answers below


    (And just to check- 'cos I forgot first time- did you click 'Apply' after disabling the touchpad before taking the snapshot? - there may be two pairs of results, one related to the state of the button, one the state of the device).

    Sh!t no i didnt click Apply I just clicked "Stop Device"

    Shall I redo the scan??


    Now, the next thing to do is this:
    Enable the touchpad, check the state of the relevant key.
    Wait for the touchpad to be disabled.
    Check the key has indeed changed.

    I assume you mean check the registry for this right?
    The reg scares the bejesus out of me so where will I find that key?

    Thanks again for your patience and super help
      My ComputerSystem Spec

  4.    17 Jul 2018 #124

    Shall I redo the scan??
    yes

    The results tell you where the key is.
    I simply searched your text for elan.

    A most helpful program is O&O regedit (free). You can simply paste the key 'address' into an 'address bar' at the top.
      My ComputerSystem Spec

  5.    17 Jul 2018 #125

    see attached screenshot of the keys after I re ran the scan

    so i assume next steps are to have that program open that you suggested whilst using the laptop and then when the touchpad gets disabled to check if the keys have changed?
    Attached Thumbnails Attached Thumbnails elankeys.JPG  
      My ComputerSystem Spec

  6.    17 Jul 2018 #126

    I can't see the two different keys there (see the ones I posted for comparison).

    Enable your touchpad. Check the state of the 2 keys in the registry.
    Close O&O regedit. Wait for the touchpad to be disabled.
    Check the state of the 2 keys in the registry.

    Based on that we can try the next stage of the experiment. (That's all it is, an experiment at this stage).
      My ComputerSystem Spec

  7.    17 Jul 2018 #127

    dalchina said: View Post
    I can't see the two different keys there (see the ones I posted for comparison).

    Enable your touchpad. Check the state of the 2 keys in the registry.
    Close O&O regedit. Wait for the touchpad to be disabled.
    Check the state of the 2 keys in the registry.

    Based on that we can try the next stage of the experiment. (That's all it is, an experiment at this stage).
    so attached is the scan again with hopefully the correct keys

    so that I am reading this correctly, to me it looks like the same key but just has a value of 0 or 1 at the end which should correspond with the touchpad being enabled or disabled. does that sound right?
    Attached Thumbnails Attached Thumbnails elankeys2.JPG  
      My ComputerSystem Spec

  8.    17 Jul 2018 #128

    Click image for larger version. 

Name:	1.jpg 
Views:	2 
Size:	45.7 KB 
ID:	196197
    Here you can see two pairs of keys- 2 different keys. One is clearly the button, one the device.

    Now it could be different for the Elan I suppose.

    To be sure, look at the Compare output, and search the HTML file (usually CTRL F, F3) for Elan, for example.
      My ComputerSystem Spec

  9.    18 Jul 2018 #129

    ive looked again at the compare file and searched for the following
    smartpad
    touchpad
    mouse
    elan
    and the only thing I get is the 2 keys that i saw for Elan that i posted which dont seem to correspond to the touchpad???
      My ComputerSystem Spec

  10.    18 Jul 2018 #130

    Ok, if that's the only one.. which could be the case.. you can post the whole compare file from Regshot if you like..

    Try checking the state of that after the touchpad has become disabled.
      My ComputerSystem Spec


 
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