Windows 10: TouchPad problem

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  1.    15 Jul 2018 #91

    Yes mouse receiver was in
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  2. Caledon Ken's Avatar
    Posts : 10,525
    Windows 10 Pro x64 Build 1803
       15 Jul 2018 #92

    sorry, was mouse close enough to see receiver.

    I guess where I'm going... Is there a conflict between you mouse and touchpad.

    You said it worked at the gig you were d-jaying and worked no issue.

    Then at home with mouse and touchpad things went flaky again.

    Please shut off mouse and see if touchpad gives you issue. Might need to install driver for touchpad again. Trying to get to conditions like they were Saturday night.
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  3.    16 Jul 2018 #93

    Sat night mouse receiver was in but actual mouse was no where to be seen.

    That's the same at home. I only pull out the actual mouse if the touchpad gets disabled.

    I reinstalled the v24 driver
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  4. Caledon Ken's Avatar
    Posts : 10,525
    Windows 10 Pro x64 Build 1803
       16 Jul 2018 #94

    Wow, hard one to diagnose.

    Lets hope the re-install with the mouse switched to off provides some insight either positive of negative.

    Sn00ker had suggested a conflict with another program. It's been a long thread. Have you ever done a clean boot to get all third party stuff out of way temporarily.


    Is there any thing else different about Saturday night to a home experience, a program you use when at home but wouldn't use when d-jaying?
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  5.    16 Jul 2018 #95

    [emoji58] bloody disabled again today what a pain so I remove version 24 driver and let Windows install its own driver which was a Windows base Rover then upon a reboot it installed the lan driver which was version 15.8 so I'm using that again as that also brings up the healing properties

    Not sure what you mean by a clean boot
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  6. Caledon Ken's Avatar
    Posts : 10,525
    Windows 10 Pro x64 Build 1803
       16 Jul 2018 #96

    A clean boot eliminates third party software. Then through a process of elimination you try to identify a conflict.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    A little bit painful.

    When I get to this point I start to consider a rebuild. Windows is messy and most machines have a long history of updating, installing and removing. Something to consider. Would you happen to have spare drive that you could at least install Windows on and say a browser for a test?
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  7.    16 Jul 2018 #97

    Caledon Ken said: View Post
    A clean boot eliminates third party software. Then through a process of elimination you try to identify a conflict.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    A little bit painful.

    When I get to this point I start to consider a rebuild. Windows is messy and most machines have a long history of updating, installing and removing. Something to consider. Would you happen to have spare drive that you could at least install Windows on and say a browser for a test?
    I dont have a spare drive, only a spare laptop which is of no use.

    Rebuild does sound like a reasonable thing. Just concerned doing it as I use this laptop to DJ with so would need to get everything back up quick...
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  8. Caledon Ken's Avatar
    Posts : 10,525
    Windows 10 Pro x64 Build 1803
       16 Jul 2018 #98

    Always a concern.

    Base Windows load is usually under 1.5 hours. Then it is the apps (with customizations) and copying back data. I would build a list and prioritize. For each complex app I would look up how to save settings / user data.

    Myself I would think about a new drive. Two benefits, one, new technology like SSD, two - you can always revert to old.

    With a drive dock you can also look back on files and or copy one.

    Before you get to far ahead maybe just try the clean boot and a browser. Can't remember, what AV do you use? If using browser you want AV but some AV can cause interference.
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  9.    16 Jul 2018 #99

    I'm using ssd in this laptop

    Av I just use windows defender
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  10.    16 Jul 2018 #100

    It does seem like process randomly kicks in within windows and disables the touchpad.

    Sadly I don't seem to be alone in this with elan TouchPads as seen online others complaining about the same thing
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