Windows 10: Windows 10 does not play DVDs

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  1.    25 Jun 2018 #1

    Windows 10 does not play DVDs


    Hello

    I have only recently noticed my PC's DVD player does not play standard film DVDs. Having looked up a few web sites I find that this is a familiar question given the apparent lack of DVD support in Windows 10 but several sites have recommended VLC Player as an alternative to Windows Media Player or Windows DVD Player.

    Well I have tried all three players and the result is the same, i.e. nothing. My PC does not even recognise a DVD in File Explorer. Yet it will quite happily play a music CD. There is noi indication of a hardware fault in Device Manager or Windows 10's troubleshooters.

    Has anyone any ideas? My PC is running a 64 bit version Windows 10 and is fully patched with the latest updates.

    I have tested the DVDs on a dedicated player and they do work.

    Thanks

    Mr Morgan.
      My ComputerSystem Spec

  2.   My ComputerSystem Spec

  3.    25 Jun 2018 #3

    Thanks but I have just had a look at the link https://support.microsoft.com/en-us/kb/314060.

    For Method 5 I do not have the relevant UpperFilters and Lower Filters settings for registry subkeys HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}.

    Methos 5 refers you to Method 6 which should not be necessary for editions of Windows 10 later than 1511. I have edition 1803.
      My ComputerSystem Spec

  4. Bree's Avatar
    Posts : 8,792
    10 Home x64 (1809) (10 Pro on 2nd pc)
       25 Jun 2018 #4

    Mr Morgan said: View Post
    I have only recently noticed my PC's DVD player does not play standard film DVDs. Having looked up a few web sites I find that this is a familiar question given the apparent lack of DVD support in Windows 10 but several sites have recommended VLC Player as an alternative to Windows Media Player or Windows DVD Player.

    Well I have tried all three players and the result is the same, i.e. nothing. My PC does not even recognise a DVD in File Explorer...
    Mr Morgan said: View Post
    ...I have edition 1803.
    When you say File Explorer doesn't recognise a DVD, do you mean that it doesn't even appear as a drive? It should appear in This PC. I have 1803, this is what I see in File Explorer when I put a DVD in the drive.

    Click image for larger version. 

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    Put a DVD in the drive. If it appears in 'This PC' then right click on it...

    Click image for larger version. 

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    Now you can choose 'Play with VLC media player' If you choose 'Open AutoPlay' you can set it to automatically play in VLC whenever you put a DVD in the drive.

    Click image for larger version. 

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      My ComputersSystem Spec

  5.    25 Jun 2018 #5

    I mean literally that Windows is not recognising that a DVD is present in the drive. The drive icon appears in File Explorer but that is all:
    Click image for larger version. 

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      My ComputerSystem Spec

  6.    25 Jun 2018 #6

    For Method 5 I do not have the relevant UpperFilters and Lower Filters settings for registry subkeys HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}.
    Build 1709 - I do:
    Click image for larger version. 

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    Try this free cautious repair tool, selecting only this repair:
    Click image for larger version. 

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ID:	193466
      My ComputerSystem Spec

  7.    25 Jun 2018 #7

    As I said, I do not:
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    I also notice that if I try to access Properties, that I receive message "Properties cannot be opened. An error is preventing this key from being opened. Details: Access is denied."

    I wonder if this is anything to do with the problem?
      My ComputerSystem Spec

  8. Bree's Avatar
    Posts : 8,792
    10 Home x64 (1809) (10 Pro on 2nd pc)
       25 Jun 2018 #8

    Mr Morgan said: View Post
    For Method 5 I do not have the relevant UpperFilters and Lower Filters settings for registry subkeys HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    dalchina said: View Post
    Build 1709 - I do:
    Build 1803 - I don't:

    Click image for larger version. 

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    ...but I can see DVDs in File Explorer despite that.
      My ComputersSystem Spec

  9.    25 Jun 2018 #9

    I remain mystified. Running CCLeaner over the Registry has no effect.
      My ComputerSystem Spec

  10. f14tomcat's Avatar
    Posts : 36,995
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       25 Jun 2018 #10

    I do not have those filters either, 1803. Both CD audio and DVD movie show and play.

    Click image for larger version. 

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ID:	193470Click image for larger version. 

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ID:	193471
      My ComputersSystem Spec


 
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